The next day, Lao Tan gave Zhou Xiaomei a day off and told her to have a good rest. He was going to take Zhou Yujun's cousin Tong Xin to Jining. She was the reserve store manager there and asked her to get familiar with it first.
Gu Yi and Zhou Yujun had already arrived. Lao Tan got into Gu Yi's car. Tong Xin was about to take his cousin's car. Seeing Mr. Wang sitting in the car, she turned around and opened Gu Yi's car door and sat with Lao Tan.
Gu Yi joked: "Why, you don't want to sit with your sister-in-law?"
"Hey, I want to chat with Mr. Tan for a while." Tong Xin replied.
"Don't tell your sister-in-law when you go back," Gu Yi said.
"Hey, my sister-in-law doesn't care about my brother's affairs. They have been separated for a long time." Tong Xin said.
"Really?" Gu Yi asked.
"Well, I've been here for two months and I've only seen my sister-in-law once ------"
Lao Tan saw that it would be a bit gossipy if we continued chatting, so he made a topic and asked Tong Xin: "It's been almost two months since I came here, how do you feel?"
"It's good. I learned a lot." Tong Xin said.
"You used to work as a receptionist, so you should be familiar with front desk work." Lao Tan said.
"Yeah." Tong Xin nodded, and then said: "It's not the same. The people in the unit are all leaders, and they have prepared it in advance. It's not a big deal. The hotel receives guests on a temporary basis, and all aspects have to be taken care of.
"
"Mulan said you were capable and did a good job."
"What kind of ability do you have? I just have done it before, plus my age, I am not afraid, I dare to say it. I don't know management, and I don't know how. I learned it after this. Mr. Tan, when will you give us training again? You give lectures
It’s lively, everyone loves to listen to it, and it’s also practical.”
"Look, I'll talk about it again when I have time."
"I am willing to listen to your lectures. They are not rigid and lively, but you can also learn to be a good person." Tong Xin said from the bottom of her heart.
Lao Tan is very useful when he is praised by beautiful women. As a man, he feels a little proud when he is praised by the opposite sex.
"The Jining store is our first cooperative store. You are the store manager and you have a heavy responsibility. You must do it well," Lao Tan said.
"Mr. Tan, I don't know what to do and I'm a little scared."
Tong Xin meets the standards of a store manager in terms of appearance, image and temperament. Her shortcoming is her lack of management experience. She was able to be trained as a reserve staff and was assigned to the store manager position mainly because of Lao Tan's personal favor to Zhou Yujun. It can be said in one sentence
Yes, we can't lose face.
"It's okay. Xiaomei will come over when the business opens and she will take you with you for a month," Lao Tan said.
Hearing that Zhou Xiaomei came over during the opening, Tong Xin felt confident and said, "That's okay."
"You have to train in everything. Your brother mainly trains you. When you are good, you can go back and help him. Hotels train people the most, especially the front desk. They welcome everyone and meet everyone. They all need to serve well.
The service is just like this, greeting you with a smile, warm and thoughtful. Smiling on the face when you feel wronged is not better than relatives. When the guests not only happily pay the bill, but also say thank you and OK, it is in place." Lao Tan said.
"Yes, I have experienced it deeply in the past two months." Tong Xin said with emotion: "Some customers are really unreasonable and make you so angry that you can't do anything about it. You can't even open your mouth to scold them -"
"By the way, how do you deal with people who curse?" Gu Yi turned around and asked curiously.
"What else can we do? Just bear with it, and don't yell at each other - but there are still a few people who curse. Besides, people are now more qualified and there are not many people who curse." Tong Xin said.
"What if you encounter someone who is specifically looking for trouble? There are obviously no hairs in the dish, so what if you pick one and put it in, and then don't pay the bill?" Gu Yi asked again.
"Haha, my family has a standard for handling this situation." Tong Xin said with a smile: "Whether the guest put it on purpose or the chef made a mistake, he must first apologize to the guest and make a new dish immediately, and this dish is free of charge."
"What if the guest doesn't accept it?" Gu Yi asked, a bit like a test.
"Welcome with a smile, sincerely, seriously and responsibly solicit the opinions of guests: Hello brother, I am very sorry. It is our responsibility to cause you any unpleasantness due to our mistakes. I apologize to you again and thank you, I am really sorry!
To express our apology, here is the recipe. You can choose whatever you like and you will be satisfied." Tong Xin answered in a very formal way.
Gu Yi smiled.
Lao Tan also laughed.
Arrive in Jining two hours later.
The decoration of the hotel is nearing completion. The entire store has been completed. What is left is some detail work, which will take half a month.
From the outside, the 400-square-meter store is the prettiest in the entire street. It has attracted a lot of attention even before it opened. Those who know Ah Qiao are already looking forward to the opening to eat dumplings.
Before coming to Jining, Gu Yi and Zhou Yujun had already contacted the people they were looking for. Gu Yi contacted the deputy district chief, and Zhou Yujun contacted the fire brigade instructor, who went directly to the root.
In order to show their sincerity, Gu Yi, Zhou Yujun, and Lao Tan drove to pick up the two of them, and then went to a relatively luxurious local hotel.
There is a saying among common people: There is nothing that wine cannot solve.
How should I put it? This sentence really expresses a social reality. If you want to get things done, you really have to drink alcohol and give gifts.
Of course, drinking this kind of wine is not without its benefits. You are short-tempered to eat others, and short-handed to take advantage of others. Although you may not become friends after a meal of wine, but you will become familiar with each other, and it will be easier to do things in the future.
The two inspectors who came yesterday to order the renovation to stop were also invited, but they were a little confused and didn't know where Ah Qiao was. In their impression, Huang Lijuan didn't have such energy, and it was impossible to know the district chief and instructor at the first level.
of.
With the two big shots present, everything was passed smoothly as long as there was nothing unqualified.
Lao Tan had a few drinks with the deputy district chief and instructor.
With wine as a matchmaker, after the conversation was over, the men began to talk about their feelings, and they became familiar with each other. Lao Tan introduced Tong Xin to the two leaders in a timely manner. She is the store manager and will be stationed here for a long time in the future. She knows the two
Leadership has benefits.
After all, Tong Xin had worked as a receptionist and had been an intern for a long time. She was very knowledgeable and had a few drinks with the two leaders in a warm and generous manner.
At the wine table, beautiful women dominated, and soon Tong Xin and the two leaders became like brothers and sisters.
Zhou Xiaomei took a late nap and woke up after ten o'clock. She didn't wash up or dress up. She lay in bed for a while and then picked up the phone to call home.
It was her mother who answered the phone.
First, she asked about her son's condition, and her mother said he was doing very well and had been sent to Murakami Kindergarten.
"Do you want to go? Are you going to make a fuss?" Zhou Xiaomei asked worriedly.
"I didn't want to go for the first two days, and cried when I talked about going to kindergarten. It's okay for these two days. There are many children there, and we can play with whoever we want," her mother said.
"As long as you don't make any noise, you can learn some things in kindergarten, which is better than at home. How about the food?"
"The food is good. There are several dishes in one meal. The main reason is that the children are together during the meal and they are all fighting for it. They can eat better than at home."
"Really? That's good. Don't you hear him complain about me?" Zhou Xiaomei asked.
"I think about it every day when I go to bed, and I just coax him to sleep - it's okay, I have nothing to do, and I can make a living taking care of him," her mother said.
"It's getting hot now, so there's no need to dress him in thick clothes, just wear less. His spring and autumn clothes are in the blue box." Zhou Xiaomei reminded.
"I know, don't worry, why can't I take care of you?" her mother complained.
Zhou Xiaomei smiled, said a few more words, and hung up the phone.
Knowing that my son was well, I was in a happy mood. After dressing up, I started to tidy up the house.
She and Lao Tan lived in an apartment on the same floor, two rooms apart. After tidying up the house, she took the key and opened Lao Tan's door, and tidied up his room as well.
It was one o'clock at noon, and I felt a little hungry, so I went downstairs and drove to the nearest Haidong store.
The meal time has passed, the kitchen is not very busy, Meng Meng is cleaning up, and a dumpling worker is kneading noodles, preparing for the afternoon.
"Sister Xiaomei, are you having a rest today?" Meng Meng greeted Zhou Xiaomei with a smile as she came in.
"Well, rest." Zhou Xiaomei nodded, walked closer, put her hand affectionately on Meng Meng's shoulder, and asked, "What are you eating today?"
"Today is Monday, stew, fry saury, and pat cucumbers." Meng Meng replied.
"It's good. Swordfish is my favorite. Eat more." Zhou Xiaomei said.
"I don't really like saury, but cucumbers are fine." Meng Meng said, turning around and putting the crisper in the freezer. She watched the dumpling maker take the noodles out of the dough mixer and was about to use the dough press.
Article, instructing: "Pay attention to safety."
The dumpling worker agreed and started the dough press.
"Isn't the noodles delivered by the central kitchen? How can I make them myself?" Zhou Xiaomei asked.
"The call over there just now said that the dough kneader is broken and needs to be repaired," Meng Meng said.
"Oh -" Zhou Xiaomei nodded and looked at the dumpling worker who was making the dough.
The moment she looked, the dumpling worker let out a startling scream.
"ah--"
The heart-rending screams alarmed the entire kitchen.
Zhou Xiaomei, who was the first to react, rushed to the dumpling worker. Meng Meng immediately realized something, turned around and closed the dough press as quickly as possible, and the two rolling steel shafts stopped.
The dumpling maker's right hand was slowly pulled out from the steel shaft, dripping with blood------
"Find something to wrap her hands first. My car is outside. Go to the hospital quickly." Zhou Xiaomei shouted to Meng Meng.
Meng Meng calmed down and quickly looked for something, but for a moment she didn't know what she was looking for.
Wang Yanli hurriedly grabbed the towel on the chopping board and ran over to wrap the dumpling worker's hands.
Soon, the dumpling maker was sent to the hospital.