Lao Tan stayed in Changsha for four days and was preparing to go to Suzhou after arranging the work here. Zhou Xiaomei called and said that the contract with Zhang Liguo had been signed and the first payment had been paid to his account.
So Lao Tan changed his itinerary and went to Zhengzhou the next day after talking to Wang Shulan on the phone.
Zhengzhou is located in the north-central part of Henan Province, at the boundary between the middle and lower reaches of the Yellow River. It borders Kaifeng City to the east, Xuchang City and Pingdingshan City to the south, Zhongyue Songshan Mountain and Luoyang City to the west, the Yellow River and Xinxiang City to the north, and Jiaozuo City across the river.
Looking at each other.
Zhengzhou is the capital of Henan Province. Henan people are China's gypsies. They have traveled all over the country from ancient times to the present, building their own lives with hard-working hands.
People from Henan are bold and open-minded, just as good as people from Northeastern China.
Zhang Liguo's two dumpling restaurants are located in Zhongyuan District and Jinshui District respectively. The one in Zhongyuan District is an old one and the one in Jinshui District is a new one. Both have an area of more than 4,000 square meters. They are modernly decorated and are high-end restaurants. They are landmark restaurants in the area.
The two stores employ 400 people. When business is good, the monthly turnover is more than 7 million, and the annual income is nearly 85 million. Business started to decline three years ago, and now the monthly turnover is around 4.3 million.
Hardly any money is made.
The hotel is like this. If the business is good, it's almost too good. If it's full every day, the tables have to be turned over. Private rooms have to be reserved in advance. If the business is not good, it's just a matter of a few days. It's going downhill and the brakes can't stop it.
It was almost evening when Lao Tan arrived in Zhengzhou, and Wang Shulan arrived an hour earlier than him. After meeting at the airport, the two got into the car picked up by Zhang Liguo, and arrived at the old store in Zhongyuan District an hour and a half later.
After getting off the bus, Lao Tan stood outside the store and watched for a while.
The restaurant is on the third floor, brightly lit, and the seven characters "Pearl Seafood Dumpling Restaurant" are particularly eye-catching, showing its former glory and grandeur.
There are separate tables on the first floor, and you can clearly see the dining situation inside through the large floor-to-ceiling glass. The occupancy rate is about 60%.
In the booth on the second floor, the dining situation is not clear. I can only see more than ten tables of guests near the window.
The private room on the third floor is half lit and half dark.
Zhang Liguo led Lao Tan and Wang Shulan into the store. There were doormen and greeters standing on both sides of the door. They all greeted them with smiles and cordial greetings, and their attitudes could reach 90%.
The first thing that greeted me when I entered the store was the lobby manager, a beautiful lady in her thirties or three years old. Her fitted professional attire perfectly outlined her graceful figure, and her warm smile made people feel like spring breeze.
"Good evening, Chairman!" The lobby manager first said hello to Zhang Liguo, and then greeted Lao Tan and Wang Shulan: "Sir, good evening, Madam!" She regarded Lao Tan and Wang Shulan as part of the same family.
Lao Tan and Wang Shulan laughed. Zhang Liguo was a little embarrassed and said to the lobby manager: "These are the two teachers we invited."
The lobby manager blushed and immediately changed his words: "Good evening, teachers!"
At this time, the general manager and executive chef who had gone to Beijing to study with Zhang Liguo last time came over and shook hands with Lao Tan and Wang Shulan enthusiastically.
When Lao Tan shook hands with the executive chef, he couldn't help but be stunned for a moment. Looking at the executive chef's face, he had a feeling of déjà vu.
The executive chef held Lao Tan's hand and said, "Chef Tan, can't you remember? I, Du Hongli, am from Binhai Qinghua Pavilion."
As soon as he said this, Lao Tan Hula suddenly remembered, this was Du Hongli, the chef of Qinghua Pavilion, and they had worked together for nearly a year.
"Oh, I remembered it, I remembered it." Old Tan said hurriedly, and then asked: "When did you -"
"I left my job not long after you left, just in time for Mr. Zhang to recruit a chef, who was introduced by a friend and has been here for ten years," Du Hongli said.
Zhang Liguo on the side said: "As soon as Lao Du said he was from Qinghua Pavilion, I stayed without saying anything."
Lao Tan didn't expect to meet his old subordinates from the past here, and he was also the chief chef here. He couldn't help but be filled with emotion. The world is as big as it is, and it's as small as it is small. You can see each other everywhere, and there is no place where you can reason.
The reception dinner was held in the large private room on the third floor. The store managers, chefs, lobby managers, and floor managers of the two stores all attended, as well as the hotel's accountants, cashiers, and HR managers.
It was quite grand, as if receiving a big shot, so I felt a little uncomfortable calling Lao Tan. But thinking about it on the other hand, I have to deal with these people starting from tomorrow, so it would be more convenient to get to know them in advance.
Some of these people have gone to the provincial capital to study, such as the store manager and head chef of two stores, the HR manager, and the two lobby managers. They went to learn point-based management and introduced it when they came back. Unfortunately, it was not their own
If you do not study to the end, you can only give up halfway.
Of course, there are elements of opposition - this has been the case over the years, they have built the country, not to mention created brilliance. Now that the general situation is not good and business is declining, can you blame the management?
There are many people who hold this idea, especially those who are still in management positions from the time they opened the store. The inherent ideas have been formed and are difficult to change.
Any enterprise will encounter resistance of one kind or another when introducing new management, which is inevitable. Especially in the catering industry, it will be difficult for some elders who do not cooperate with the new management to implement it, because they not only have the right to speak, but also the
It also holds resources, including vital technology and manpower.
Take Ah Qiao as an example. If Yanhua wants to implement something in the group, it will be difficult to implement it without Lao Tan's opposition because Lao Tan has someone in his hands.
In this case, someone more powerful than the elders must exist or appear, so that the elders do not have the capital to clamor - you will either cooperate unconditionally, or you will be laid off. Because they are more powerful than you, you are head and feet.
If you leave behind others, others will come in and do better than you.
After the dinner, Zhang Liguo personally sent Lao Tan and Wang Shulan to the hotel, followed by the general manager and the director of the human resources department. We already know the general manager, whose surname is Niu, who is forty years old, looks very presentable, mature and stable, and has many men.
tolerance.
The HR manager's surname is Bian, a very rare surname. She is slightly fat, thirty-seven or eight years old, and a very charming woman.
Lao Tan mainly interacts with these two people in his work here.
After Zhang Liguo and the others left, Wang Shulan said to Lao Tan: "His family has made itself too high-profile. Look at the management, they are all awesome and coaxing. They don't even look down on us who come from a small restaurant."
Lao Tan said: "A little bit."
"Arrogant soldiers will be defeated, and it is reasonable for business to decline."
Lao Tan nodded noncommittally, and then said: "We are not in a hurry for training. We will inspect the two stores for two days, chat with the senior executives, and get a feel for the situation."
Seeing Lao Tan talking about business, Wang Shulan also became serious, nodded and said, "Okay."
Lao Tan continued: "I mainly inspect the kitchen. Xiao Du is here, he can introduce it in detail. You inspect the front desk and communicate with Manager Niu more."
Speaking of communication, Wang Shulan laughed and joked: "Are you relieved to communicate with him? I am good at communicating with men."
"Don't worry, why don't you worry? How can you run away with him?"
"What if?"
"Oh, if you ran away with him, I wouldn't even report it to the police. I would have to buy two canings to celebrate."
Wang Shulan was not upset and kissed Lao Tan on the cheek, then stood up and said, "I'm tired today, go back to bed." After that, she walked out of the house.
Lao Tan didn't call her, he watched her walk out the door and closed the door behind him.