Business at Ah Qiao Dumpling Restaurant was booming after its opening, with the turnover reaching 8,300 yuan that day.
The restaurant was full at lunch, and there were more than ten tables of customers waiting for a table in the evening. As soon as the guests at this table left the table, the guests immediately sat down and rushed to grab a seat. The waiter didn't even give time to clear the table. He simply gathered them together and started ordering.
This phenomenon is rare in newly opened hotels.
Within half a month of its opening, Ah Qiao Dumpling Restaurant has become the most popular restaurant on the street.
A month later, it became a famous dumpling restaurant in Beisantaizi. It is full every day, and it is normal to queue up to eat on Saturdays and Sundays.
Because the dumplings were so delicious and sold so well, Lao Tan added a dumpling worker to Wang Hong. The amount of dumplings sold increased from 1,500 at the beginning to 2,330. There are many people who come here specifically to eat dumplings, especially nearby.
Residents often have three plates of dumplings and one side dish for a family of three. They eat very well and feel more comfortable and convenient than eating at home.
In the first month, the turnover exceeded 180,000 and 210,000. At the work summary meeting at the end of the month, Lao Tan fulfilled his promise, gave all the bonus points and gave bonuses to two outstanding employees. Yanhua and Yanzi
I was so happy that I generously took out 3,000 yuan and gave each employee a reward of 100 yuan.
It’s August, the hottest time of the year.
People are reluctant to eat in restaurants during this season because they find it too hot, even if there is air conditioning. They like to eat some barbecue outside and drink cold beer while cooking skewers. That is enjoyment.
This is when barbecue restaurants make money, and Chinese food and hot pot begin to enter their off-season.
The business of Aqiao Dumpling House has declined. In June, it was 250,000, and in July, it was 220,000. Half a month has passed in August, and it has sold 110,000. It is estimated that it will be 220,000 by the end of the month.
Of course, this business is good, it is full every day, and it has already gained a reputation, and some people in the city come here because of its reputation.
This is what a restaurant is like. When it opens, it kicks off the business and gets its reputation out there. From now on, management keeps up, product quality is guaranteed, and continuous improvements and upgrades are made to cater to the tastes of guests, always giving guests a sense of freshness, and doing a good job in marketing.
, you can do it for a long time.
Is there a secret to opening a restaurant? It’s very simple. Just treat every day as if it’s a business. It sounds simple, but it’s difficult to do. This requires managers to be passionate while conducting effective management, and to use the enthusiasm of employees
This can only happen if everyone is inspired to work with constant motivation.
Temporary passion cannot create wealth, but lasting passion will definitely create wealth.
The business of Guandong people is still the same, about 1.4 million per month. Employees can see profits before their wages increase, but they hardly see any after the increase.
Many of the old employees in the kitchen have left, and two of Wang Gang's apprentices have also left. Although there is no shortage of people, the working condition is not very good. It is normal to arrive late and leave early. There is also a resurgence of stealing food. Not only stealing food, but also stealing.
Wang Gang specifically arrested him twice. When he saw that he had found him from his hometown, he got him after some education.
Objectively speaking, although Wang Gang's humanistic management is emotionally recognized by employees and they all support him, there are shortcomings in the efficiency and quality of work. Employees who have a relationship with him are reused and willing to work. They are technically good and capable, but they are not as good as others.
He is not good at it, his abilities cannot be used, he is not valued, and he is not willing to do it.
Wang Gang has also made a lot of progress through training and learning. It is false to say that he is not aware of this, and he is aware of it, but when faced with this situation, he feels like he is trapped in a cocoon. People are all found by themselves, whether they are relatives or friends, and they are not their own apprentices.
, you don’t need anyone, right? It’s not good to cut anyone off, it won’t save your face. Moreover, these people have been doing it here since they left home. They only know this little thing, and they can’t do it in other people’s homes.
Take Niu Hongtai and Ma Shunren as an example. They were here as soon as they came out. Wang Gang promoted them to the stove to cook. They only knew a few dishes. If they were laid off and asked to go out to find work, they would only find chopping boards.
Live, the chef is absolutely unqualified.
You can't watch them go out to prepare food for others.
Now the most skilled chefs on the stove are Li Zhongqing and Li Xu. After Hua Qing left, Gai Peng and Xu Jun also left. Later, three chefs were hired. After working for half a month, two left, leaving only one stewed fish.
The reason for leaving is very simple. I still feel that the salary is low. Although the salary has been adjusted, it is not significant. There is still a gap of 500 yuan compared with outside.
Wang Gang talked to Mr. Xu and wanted to find two good chefs at a high price, but Mr. Xu didn't agree. What he considered was that once the chef's salary is liberalized, the original chef's salary will inevitably be adjusted, otherwise they will not work.
In the future, we will need to increase the investment by 10,000 yuan per month, which is not a small amount.
Whoever takes money out of someone feels bad, especially those who are used to putting money in and out.
The condition of the front desk is better than that of the kitchen. Except for a brief shortage of staff in March, there has been no major fluctuation. Zhang Li's management ability is beyond doubt, and with Zhou Xiaomei's assistance, the entire front desk work is orderly and orderly.
Mr. Xu has been studying and thinking for half a year.
It's been two years. The ambition I had at the beginning has been dampened. Now it's gone. I just hope that the business will miraculously improve and get back the four million invested as soon as possible. The house will expire in two and a half years. I can't get it back by then.
Can be redeemed outside.
However, for a person who is very ambitious and very conceited, how can he be willing to do so?
He was thinking about one thing - was he going the wrong way?
Lenin, the great teacher of proletarian revolution, said: When a person begins to reflect, he will enter a great period.
In mid-July, Oriental Cuisine held a seven-day training class specifically for restaurant owners at the Food Institute in Jinan. Mr. Xu signed up to participate.
This study deeply touched him and re-energized his confidence that was about to disappear. After returning, he reorganized and planned the hotel and made up his mind to make a comeback.
I summoned Zhang Li and Wang Gang and told them my plan. Everything in the past was over, and I would start a new business as a hotel, and start all over again.
Point out three specific points of work.
Establishing the outline and establishing the system: improving various rules and regulations, assigning posts, personnel and responsibilities.
Develop process standards: Take out the process standards established by Lao Tan and implement them at the front desk and in the kitchen.
Create corporate culture: Give vision and goals to lay the foundation for the long-term development of the hotel.
When Mr. Xu impassionedly told his two subordinates about his plan, Wang Gang and Zhang Li did not react much and were very calm. His excitement after learning often happened, and he formulated new policies every time.
When the two of them were halfway through the execution, he had a new idea and called the two of them over to talk about it again. He completely forgot what he said before and sometimes contradicted himself.
However, it still requires two people to execute it.
This kind of strategy of half-implementing one policy and then overturning the previous one with the next policy often leaves people at a loss as to what to do, but they have to implement it because they are the boss.
Wang Gang and Zhang Li were very depressed at the beginning. After a while, they figured out his rules and did not refute. He said it was his, and the two of them did what they should do, but they did not follow it exactly. Neither of them could adapt to the situation.
It is even less likely that the employees will adapt. If they all follow Mr. Xu’s instructions, they will probably all be gone.
When the wages are not ideal and the benefits cannot keep up, they can only do this. It would be good to maintain the existing employees.
Seeing no reaction from his two capable subordinates, Commander-in-Chief Xu was a little unhappy and asked, "What's wrong? No confidence?"
"Yes, there must be, how can we not have it?" Wang Gang said with a grin, mostly in agreement.
"Be serious, I'm talking about business." Mr. Xu said.
In order to show his determination to fight against the odds, he reinforced his previous plan: "This study has touched me a lot and I feel deeply. The current situation of our family has nothing to do with you two. The main responsibility lies with me here.
I'll review it.
But we can’t always be like this. Let me tell you this time, I am very confident. I will start everything from scratch, regardless of the past, and work with a calm mind. I don’t believe I can’t do it well.”
Zhang Li said: "I am actively cooperating, but let me ask Mr. Xu, will we change the decision we made today?"
Mr. Xu was stunned and asked: "When did we change it?"
Wang Gang and Zhang Li both laughed at the same time, and the meaning was obvious—don’t you always change?
Of course, Mr. Xu does not think that he has behaved like this. He feels that the policies he requires to be implemented every time are correct, and he is not a person who changes orders day by day.
It is difficult for people to discover their own shortcomings. Even if they find them, they are unwilling to face them. Instead, they will deliberately hide them for fear of being exposed in front of others. And the shortcomings are all known to others, and they just don't say them face to face.
Weaknesses are shortcomings, and shortcomings often play a decisive role in judging a person's overall ability.
Being able to face up to your own shortcomings and learn from each other's strengths to overcome them is the greatest progress.
Seeing that Mr. Xu didn't admit it, the two of them didn't care.
Wang Gang said: "Mr. Xu, I very much agree with the three points you made. To be honest, I always think about these things. Don't look at me whining and scumming all day long. It seems like I have nothing serious to do. I also think about it, but I am not as educated as you."
, I can’t summarize it, and I can’t explain it.
Our family is very good at doing these things. Everyone knows this. We have been working on this aspect, but it is a bit laborious and not ideal. To be honest, it is still a matter of ability. It is impossible not to admit it. I also go out to study and listen to other teachers.
I feel really good when I do it, and I understand very well that when I do it myself, it won’t be straightened out, and sometimes it even splits.
Say whatever you want, and I’m not afraid of you two making fun of me. When Master Tan was here, he made all the kitchen process standards and implemented them very well. At the time, I thought it was nothing, it was quite simple, just follow the instructions and you’re done.
, I can do it too, no worse than him. When they leave, I can still think and think, but that’s not the case as soon as I gesture, the difference will appear immediately, it looks simple, I don’t understand what it means, it’s useless, I can’t do it.
The master is like that, and sometimes he gets messed up.
Master Tan is indeed capable. I don’t agree with this point. Anyway, I am convinced. When he was here, he built a team and the employees worked hard. I think that was when our family was at its most powerful. When Master Tan comes,
If we leave the team, no one will take care of it, and no one can take over. That’s all it is now. If we had persisted, our family wouldn’t be like this now.”
After Wang Gang finished speaking, Mr. Xu fell into deep thought.