If it weren't for Wang Erzhu's words, Qin Zhenhua would have almost forgotten that Qin Baozhen had returned and had established her own career. Although she did not directly join Qin Zhenhua's first-machine factory, what she did was related to military industry. Moreover, Qin Zhenhua later
As she gradually realized that Qin Baozhen made such a choice, she had her own concerns. She was afraid that others would say that she was taken care of by Qin Zhenhua and that she would develop her own career and be considered a strong woman.
Due to the differences in professionalism, Qin Baozhen helped Wang Erzhu and the others to debug this AMT gearbox after coming back. After several years of debugging, the program of this gearbox has finally stabilized and is not even inferior to international ones.
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Wang Erzhu was also very satisfied with this.
The most important thing about this automatic transmission is training. This thing must be controlled by oneself. Some other car companies spend high prices and buy automatic transmissions from abroad, but they cannot train them. Therefore,
, the performance is much worse, only your own is the most suitable one.
After hearing Wang Erzhu say this, Qin Zhenhua was also very moved. His son had grown up and his sister could already support the sky.
"Although now, veteran drivers in society are disdainful of automatic transmission, there are many newbies. We have tested this car. When driving in the hands of newbies, you can get fuel consumption that is more cost-effective than veteran drivers.
, For car owners, that is the most important thing." Wang Erzhu said.
It is normal for novices to drive oil. As long as novices drive the car without safety problems, it is already very good. It is definitely not comparable to veterans. Now, the emergence of automatic transmission allows novices to be able to do so.
It greatly reduces fuel consumption and is very useful for car owners.
Qin Zhenhua nodded: "Yes, I also feel that shifting gears is very smart, it is completely the level of an old driver. However, new things must be questioned when promoted. We must provide high-quality services and let
Customers can use it with confidence.”
In the past, Lao Jiefang cars were everywhere. Although they often broke, the driver was not afraid, because after they broke, the driver could repair them by himself. But now, as the performance of the car became more and more powerful, the structure became more and more complex.
The driver has not repaired the car well, and even some previous mechanics have been eliminated because a large number of electronic components are used on the car. Once the car breaks down, you need to connect to the computer, read OBD data, and make sure it is
What went wrong? Those ordinary drivers and mechanics were all blinded and could not start.
The engine has added electrical control components, which has already made many drivers' heads bigger. If the gearbox is reorganized, what if something goes wrong? Most drivers buy cars, most of them are loans. If the car is parked for a day, they will lose a lot of money.
If the money cannot be repaired, the driver will be intimidated. They would rather choose a mature manual transmission than be able to take it. They must let the driver dispel their concerns.
Hearing Qin Zhenhua's words, Wang Erzhu became serious. He knew that he had ignored these things. In Wang Erzhu's eyes, their AMT system was already very mature and there would be no problems, but he could take pictures.
We guarantee that those drivers may not believe it. They must make them believe it. If they make them believe it, they must have proper after-sales service.
"This is a new thing, so even those professional car repair units may not be able to repair them." Qin Zhenhua said: "I suggest that you must start a training as soon as possible. The repair units below us will send personnel to follow us.
Learn and let them know how to fix it.”
First of all, it is to train technicians. In this era, 4S stores have become popular. The automobile branch of Yimai Factory also has many similar stores under it. Among these stores, there are professional maintenance personnel. Now we need to use these.
Maintenance personnel are trained to let them know how to repair them.
Wang Erzhu nodded: "Yes, we must start as soon as possible."
"But, this is a new thing after all. Although these trainings are available, it is not guaranteed that they can master repair technology." Qin Zhenhua continued: "So, we still need to send a factory to organize a technical team and be on standby at any time.
No matter where the customer is, he must arrive twenty-four hours and go to help with repairs.”
When it comes to understanding technology, many people will think of the opinions of car mechanics and mechanics, which is the golden rule, because they are experienced. For example, a repairman said that you must not buy Volkswagen, because it is very good to burn engine oil. This opinion has
Is the reference value?
Actually, there is no such thing, because the repairman repaired the car, which is the previous model. Generally speaking, the car will only have problems after driving a few years. Moreover, if there is a problem in advance, it will usually enter the 4S store to repair it. The repairman will come into contact with it.
, they are all cars that have been running in society for four or five years, or even longer, so the experiences they have mastered are all four or five years away from the times.
With their experience, it is no problem to guide the purchase of a car for four or five years, and the technology is constantly improving.
Now, even if some repair workers are trained, it takes a certain amount of time for those repair workers to accumulate experience, that is, four or five years, to be able to skillfully repair the failures of these advanced products. The one who understands cars the most is actually cars
Designers, at critical moments, the designers have to do it. The factory sends a technical team here, and some people are the original designers. Of course, they know the cause of the failure and it is easy to eliminate it.
At this time, when Wang Erzhu heard Qin Zhenhua say that he would arrive in twenty-four hours, he frowned a little: "If you were far away, twenty-four hours would be not enough."
"If you don't drive enough, then take a plane." Qin Zhenhua said: "Only by making such a promise can we reassure users."
If you want to reassure users, you have to solve their worries and arrive in 24 hours. In this way, many users should be able to accept it. Moreover, it is a technician sent by the factory, so you can definitely solve the problem successfully for them.
Only in this way can users be relieved and bold.
Wang Erzhu nodded: "In this way, the factory will spend a lot of money. However, since you have put forward this idea, we must continue to take action."