Tianqiu is very satisfied with his performance and knows that he has completely surrendered to him now. Although he may not be sincerely convinced, at least he is afraid of himself. This kind of relationship is very good!
"Okay, okay. Manager Yang, please don't say that. Everyone is doing it for the good of the company, and I believe you didn't mean it." Tianqiu said in a "kind-hearted" comfort.
"Yes, yes, we didn't mean to do it, but Assistant Tiante taught me the right lesson. I must review it carefully and then re-address all Feitian's problems." Manager Yang expressed his position while quickly taking out the high-quality gift from the supplier.
Tea leaves, made tea for Tianqiu.
Tianqiu sat on the manager's chair, looked at Manager Yang who had finished his work, and said with a smile: "Things have already happened. Nothing will help. I will try my best to explain this to the headquarters. The most important thing for us now is to solve the problem and put it right."
The matter is resolved peacefully and the negative impact is minimized."
"Yes, yes. I wonder if Assistant Tiante has any good ideas?" Manager Yang asked flatteringly.
Tianqiu knew that it was better not to offend these people too much. It was best to use both kindness and power. He didn't pay much attention to this matter. Instead, he kept thinking of ways to deal with the manager.
"Let's see. As for the matter, no matter which Feitian employee is at fault, you, Manager Yang, can't escape the blame. However, I will definitely explain it to you in front of the general manager and won't let you have any problems." Tianqiu
Said in an official tone.
Of course, Manager Yang understands what Tianqiu means now, that he wants to give himself a favor, but there is no way now. What is more important is to resolve the matter and resolve everything. "Thank you Tiantezhu, I, Yang Jiande, will definitely not
Forgot."
Tianqiu nodded, took a sip of tea, asked him to take the prepared information report, and read it carefully.
"Show me Feitian's brief accounts." Tianchou finally said.
Hearing Tianqiu's request, Manager Yang couldn't help showing a look of embarrassment, "Assistant Tiante, the accounts of our mall can only be handed over to the property department of the head office. You are making it difficult for me."
Tianqiu raised his eyebrows and said, "Manager Yang, I am the assistant to the general manager. This task was sent by the general manager himself. Does this count as being here to act on behalf of the general manager?"
"Uh... well, you can say that." Manager Yang said reluctantly.
"Can the general manager look through any accounts?" Tianchou pressed.
"Yes, but..."
"Okay, Manager Yang, I won't embarrass you. Just show me a brief account. I actually just want to know the mall's turnover and public relations and advertising expenses. I want to know what I have done."
How much price can be spent to eliminate this matter?" Tianqiu explained.
"Oh, that's it." Yang Jiande breathed a sigh of relief and rolled his eyes a few times, "How about this, I will tell you these data, so that it will not violate the company's regulations and meet your requirements.
Don’t worry, I will definitely tell you the truth.”
Tianqiu thought for a moment, nodded, and let him speak.
Tianqiu was secretly surprised by the data Yang Jiande said. He didn't expect that the turnover of a shopping mall was so large and the profits were very considerable, because if suppliers want to enter their shopping mall, they not only have to pay a sum of money, but also the payment for the goods is a few dollars.
Months, and settlement will begin after half a year, which means that there are several months of payment stored in Feitian Mall.
No wonder the higher-ups pay so much attention to such a thing. If it affects the brand reputation of the mall, it will directly affect the customer flow, and indirectly affect the confidence of suppliers, turnover, and balances. Tian Qiu suddenly realized.
In fact, he has already thought of a plan, and now that he has confirmed the importance of the shopping mall, he has no worries about the cost of the plan.
"I have a plan." Tianqiu ordered Yang Jiande: "Have you not asked those who have been defrauded to register their ID numbers and amounts? At three o'clock this afternoon, notify them all to come and collect the money."
Yang Jiande asked carefully: "You mean we compensate them?"
"Of course, our mall must be responsible for this incident, and everyone must learn a lesson." Tianqiu said with a smile.
Seeing Tianqiu talking so easily, Yang Jiande was not so natural, but this time he was smart and did not contradict Tianqiu, and asked in a low voice: "Are you going to collect them all together? Do you want to divide them into batches? Divide them.
The impact of several batches should be smaller."
Tianqiu glanced at him sideways, and Yang Jiande did not dare to say anything else, fearing that he would be angry again.
After a while, Tianqiu said slowly: "What I want is to have a greater influence!"
"This...this, Assistant Tiante, you said you would help us..." Yang Jiande was startled, not knowing where he had offended him again, and said quickly: "Stop making fun of us, I, Old Yang, don't
I will forget you."
Tianqiu laughed and scolded: "Damn, who are you kidding me? Of course I have arrangements. On the one hand, you inform everyone to come in the afternoon, but you don't tell them on the phone that you are here to collect money; on the other hand, you inform all the media,
Report information to them in the name of consumers. With the news of the past few days, they will definitely follow up and report it. Maybe someone wants to stir up the news."
"But... what good will this do to us?" Yang Jiande didn't dare to move, for fear that his enemies would want to harm him. It was his first day at work and it wouldn't be a big deal if he lost his job. He was different.
"Do I have the final say or you?" Tianchou glared at him. He thought for a moment, sighed and said, "Forget it, I'll explain it to you again."
Tianqiu briefly explained his plan. After listening to it, Yang Jiande was still a little surprised and unbelievable. But just now he was doubtful, and now he is half-convinced, so he hurried out to do errands while praying secretly.
After everything was arranged, Manager Yang accompanied Tianqiu to visit and 'inspect' the entire shopping mall, and then took him to a hotel for lunch, where he was entertained with good wine and food.
Of course Tianqiu is not polite. Anyway, this is not a waste of his own money. Besides, he finally got into such a position today. If he doesn't enjoy it, who knows if he will have a chance tomorrow?
At three o'clock in the afternoon, nearly a thousand people gathered in the square at the entrance of Feitian Mall. There were more than 300 consumers who were deceived. Each of them was defrauded for an amount ranging from 100 to 300, and some of them were 500 yuan.
Bai, I don’t know if he wanted to blackmail me more. The other people were all watching the excitement, and some reporters from the city also came.
The time has come, and the consumers below are getting ready to take action, shouting for an explanation from the mall leaders.
Yang Jiande asked someone to move a promotion stand inside and built a small temporary stage, and then he and Tianqiu went out together. He was very smart and knew that no matter what the outcome was, it would definitely be reported by the media, and
The headquarters will definitely know it clearly. Therefore, just in case, he wants to bring Tianqiu as his companion. If there is any problem, the two of them will bear it together.
Tianqiu had no experience facing thousands of people, but he thought to himself, "The barefoot ones are not afraid of the ones wearing shoes." Now Yang Jiande is much more nervous than himself. What is he afraid of me?
"Dear customers and friends, first of all..." Yang Jiande said a few words, and the people below finally became quiet, waiting for his statement.
More and more customers were coming in and out of the mall to watch the excitement. By the time Yang Jiande finished speaking, there were already thousands of people watching in the square, but there were not many customers inside the mall.
Yang Jiande is very cunning, going around and around, condemning the scammers and reminding consumers to be more vigilant, but he does not directly say how to compensate.
Tianqiu didn't have so much nonsense. He took his microphone and said, "Dear friends, everyone was deceived at the entrance of Tomorrow Feitian Mall. It is our mall's fault. I am here to apologize to everyone on behalf of the mall!"
Seeing Tianqiu bowing and apologizing, some people in front started shouting, "What's the use of apologizing? How can I compensate for this!"
Tianqiu looked down with a smile and continued: "We are also considered victims of this matter, and our losses are more serious than everyone else's. However! Our mall has always adhered to the purpose of putting customers' interests first, so all our losses
, our mall is fully responsible for the compensation!”
After hearing Tianqiu's statement, the people below were stunned for a while. Because they had communicated several times, they thought it was good to get half of the compensation. After all, they were greedy and were deceived. Now that they heard that full compensation would be given, they couldn't help but be stunned.
, after a while, someone started to applaud, and then everyone applauded together.
"Based on the full compensation registered by everyone, this is the first point; the second point is that in order to apologize to everyone, at the same time as the compensation, each person will also be given a free shopping coupon worth one hundred yuan..."
Before Tianqiu finished speaking, the deceived consumers below couldn't help but burst into cheers. Unexpectedly, they got a bargain! Some of the spectators couldn't help but regret it. They had known that there would be losses and gains. They had to mess up last time.
Let’s go register together!
"Also...please be quiet, there are still discounts! Thirdly, in order to apologize and guarantee to all customers and friends, we have decided to make special discounts on hundreds of products on Saturdays and Sundays! At the same time, starting from now on
Until it closes in the evening, all customers shopping in the mall will be able to get coupons worth 10 to 200 yuan!" Tianqiu said enthusiastically.
Now everyone onlookers was very happy, and many people began to crowd into the mall.
"I am now announcing that coupons have started to be distributed. Everyone is welcome to go shopping and collect them. For details, please see the notice in the mall! Thank you all for coming here today, and thank you to all customers for your love for Tomorrow Feitian..." Tianqiu finally said
A few clichés.
The employees of the shopping mall have distributed free shopping coupons to all the media reporters who came in accordance with Tianqiu's request.
Everyone was happy, but only one person had a sad face and heartache, and that was the mall manager Yang Jiande.
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Unexpectedly, the second largest number of people in the poll were bored during the New Year. I would like to wish my bored friends a fulfilling new year~~~~
