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290.Admit mistakes

 "To be honest, today's Quanjude trip product was much better than I imagined."

"I thought about it a lot and hesitated for a long time among several roast duck restaurants before I decided to come here."

"After all, this is the oldest roast duck restaurant in the capital. It would be inappropriate not to come to the capital and not come here."

"Besides, I did see a lot of good reviews of Quanjude on the Internet, and I also suspected that these good reviews were artificially generated."

"So, I took the risk of stepping on the wrong side to explore the way for you viewers. Unexpectedly, the result was not bad. At least the whole set of duck tastes quite good."

The waitress in the lounge who was responsible for watching Li Xiao's live broadcast room immediately breathed a sigh of relief after hearing his words.

It seems that this anchor does not have the habit of doing one thing before others and another after others.

But soon, the waiter's face changed immediately, and she rushed to the lobby with her cell phone.

....

On the other side, Li Xiao looked at the fish-flavored shrimp balls in front of him that he had taken a bite of, and the corner of his mouth twitched slightly.

Good guy, is this too bad?

Forget about using frozen shrimps. After all, hotels in many places use frozen shrimps to make shrimp dishes. Li Xiao felt that the other party was excusable.

But the problem is, you can use frozen shrimps, but the problem is that the shrimps smell like meat from the refrigerator? There is such a strong fishy smell, what is going on?

Could it be that the shrimps have not been pre-processed according to the process?

Didn't it go through flushing or scrubbing? Otherwise, how could such a situation happen?

Seeing Li Xiao's expression of bitterness and hatred, the audience in the live broadcast room began to rejoice in his misfortune.

"Haha, the anchor just finished praising his front foot, and his back foot was hit. What do you call this? Isn't it too unreasonable to praise?"

"Is the anchor stupid? How did you come up with such an outrageous idea of ​​eating shrimps at Quanjude Roast Duck Restaurant?"

"The anchor quickly tells us what's wrong with these shrimps? Why does your face change so quickly like a Sichuan opera?"

"I haven't seen an anchor show this expression for a long time. Isn't it too rare?"

"You are a group of fake fans who are laughing so hard. You are all gloating when you see the anchor suffering. Can you still have fun?"

"The preparation of fish-flavored shrimp is very simple. How could something go wrong in such a big store?"

Li Xiao frowned and put the remaining half of the shrimp on the plate. He had no intention of eating any more and sighed:

"Wow, this shrimp is really unpalatable."

If it weren't for the audience's viewing experience, he would even want to spit out the crushed shrimps in his mouth.

Fortunately, the fish-flavor sauce was not bad. It was full of sweet, salty, sour, and spicy flavors. I barely swallowed the indescribable taste of the shrimps with the rich fish-flavor sauce.

Li Xiao took a long breath, secretly praising himself for his ability to bend and stretch.

He was able to swallow such an unpalatable thing, but then he froze and his expression became a little stiff.

Wait, there will indeed be sourness in the fish flavor, but the sourness is often caused by mature vinegar, but the sourness I just ate is not like that produced by mature vinegar or white vinegar.

His expression changed, and the three people just now didn't seem to come from the fish sauce, but from the strange half of shrimp.

Li Xiao felt dizzy. Good guy, this is no longer a problem that the family did not handle well, but that these people just melted away. This is outrageous.

At first, he was hesitant to clasp his throat and spit out the spoiled shrimp.

But after thinking about it, I have the skill of a steel stomach. Even if it is spoiled food, it will not be a big problem.

Ordinary spoilage should be easily digested.

It's just that I feel a little nauseous in my heart, and besides, if I've already eaten it and spit it out, it might make me even more nauseous, so forget it, forget it.

Li Xiao resisted the urge to curse and pressed the service bell on the table, but the service order had just been pressed.

Two people appeared next to me like ghosts. One of them was the waitress who had just apologized to me, and the other was a chef in his forties wearing a tall chef's hat.

In the industry, the higher the chef's hat, the higher the status, and the chef's hat in front of you, which is as high as forearm, is almost top-notch.

Li Xiao secretly guessed the identity of this chef. Could it be that he was the head chef of this restaurant, a six-star chef named Zhou Jie.

Not to Li Xiao's surprise, the visitor first revealed his home, and the chef wearing a tall chef's hat said:

"Hello, I am the head chef of Quanjude Roast Duck Restaurant. Just now, a clerk reported that there was something wrong with the shrimp you ate?"

???

Li Xiao felt a question mark on his face. Didn't he just ring the service bell?

How did the other party know that he was going to report that there was something wrong with the shrimp?

Does this shrimp often have problems?

So why do they continue to use these shrimps?

Questions filled his mind one after another, and he was a little confused, not knowing what was going on.

But when his eyes fell on the mobile phone with the screen still on in the hand of the other girl, he immediately understood what was going on. Good guy, were you staring at him during the live broadcast?

He was a bit dumbfounded. He felt like a thief and had to send someone to watch his live broadcast room.

Is this because they are afraid that they will say bad things about their family? It’s not like they are so defensive, right?

But after all, he had never participated in management, and he didn't quite understand what the other party was thinking. He nodded straightforwardly and said:

"Yes, there is indeed something wrong with these shrimps."

He did not mean to avoid the audience in the live broadcast room, but continued bluntly:

"The fish sauce is fine, and the batter is just right, but there's something wrong with the shrimp inside. If I'm not mistaken, not only have the shrimp not been processed properly, but they've also gone bad."

After hearing the first half of Li Xiao's words, Zhou Jie frowned, since there was no problem.

Why did the other party show such a bitter and resentful expression, and also told the audience in the live broadcast room that it tasted terrible?

Could it be that the other party was deliberately targeting what happened to Li Bingsheng just now?

However, after he listened to Li Xiao's words, his expression changed.

You must know that it is very subjective for a customer to evaluate whether a dish is delicious or not.

Maybe it's because the chef didn't do a good job, or maybe the customer didn't like the taste.

But once there is a problem such as spoilage, it is 100% the restaurant's sole responsibility.

There is no way for the restaurant to evade or explain. As a 6-star chef, he did not directly deny Li Xiao's statement.

Even in front of an audience of more than 200,000 people, he did not argue whether the shrimp had really gone bad, but said:

"Did the customer say that the shrimps have gone bad? Can you please try one to see what the problem is?"

Li Xiao did not refuse, but waved his hand in a please gesture. He also wanted to know what kind of statement the other party would make.

Seeing that Li Xiao didn't refuse, Zhou Jie quickly took out a pair of pure black chopsticks from his apron.

He picked up a shrimp ball covered in fish-flavor sauce with his chopsticks, but did not put it directly into his mouth.

Instead, use your left hand to hold the palm of your hand to prevent the juice from dripping on the ground.

He first carefully observed the appearance of the shrimp balls and found nothing wrong with them.

I smelled the fish sauce again, and it was very pure. There was nothing unusual about it.

Of course, these are not his focus, because Li Xiao also said that there is no problem with fish-flavor sauce.

The problem was the shrimp inside, but out of caution, the 6-star chef carefully checked these possible problems.

After making sure it was correct, he gently took a small bite on the fish-flavored shrimp balls.

This bite was very small. He first bit off the shell of the shrimp ball, the golden shell.

He needed to dismantle it step by step to confirm where the problem was and that there was nothing wrong with the shell made of flour.

The taste is very pure, fresh, salty, sweet, spicy and sour. The juice prepared by Ahao is still very good.

No, Zhou Jie frowned slightly. Is this fish sauce a little sour?

Although it's just a little off, as a 6-star chef, he has a more sensitive taste than ordinary people.

He still managed to taste something wrong, but at this time he just thought it was because the fish sauce was not ready.

But when he tasted the sour taste, he also breathed a sigh of relief.

It seems that the other party's so-called spoilage is because the fish sauce is too sour, so the other party thinks it has spoiled.

After all, many things will produce a sour smell once they go bad.

It is estimated that the other party is too sensitive to sour taste, which is why he had such a big reaction.

But not long after he felt relieved, his expression immediately changed, because the next second he took a small bite of shrimp.

Zhou Jie's face became unsightly, and he swallowed the small mouthful of shrimp in his mouth with some uncertainty.

It's sour, and it's obviously sour. Although it's not sour and smelly, it's obviously gone bad.

He took a deep breath to adjust his emotions, and finally suppressed the anger in his heart.

What the hell did those guys do? How could such a basic thing go wrong?

Is the inventory inspection every morning just a show?

Otherwise, how could such a huge mistake not be reported?

With an apology on his face, he bent down slightly and bowed to Li Xiao:

"I'm very sorry. The shrimp has indeed gone bad. There may have been some mistakes in the storage or transportation process, which caused problems with the shrimp."

"We will immediately thoroughly investigate which link caused the problem, and the entire batch of shrimps will be thoroughly inspected."

"In addition, we will immediately recall all shrimps on site to avoid problems."

As he spoke, he turned to the young lady beside him and said:

"Hurry up and notify the front office to take back all the shrimp dishes. We don't know how many shrimps there are in question at the moment. Prepare for the worst and go immediately."

After saying that, he turned his head again and bowed deeply to Li Xiao, and of course to the camera.

"I'm very sorry. It's because our kitchen work is not done properly. How much did the guest eat? Do you need to make it fresh and send you to the hospital for a checkup immediately?"

"Do you feel any discomfort while doing it now? Do you have any nausea, dizziness, or stomachache?"

"You can absolutely rest assured that as the head chef, I can guarantee here that we will be responsible for any testing fees and medical expenses incurred as a result."

"Of course, we keep the food safety law in mind. According to the food safety law, one will be refunded and ten will be compensated. If the amount is less than 1,000 yuan, we will be compensated 1,000 yuan."

"The price of this fish-flavored shrimp ball is 190 yuan. We rounded it up to 200 yuan. According to the requirement of refunding 10 yuan, we will compensate you 2,000 yuan. Do you think there is any problem with this?"

Of course, he answered this question with half concern and half vigilance.

After all, there is indeed a problem with our own shrimps. If the other party uses this as a reason to publicize it on the Internet, it will be a big problem.

So he admitted his mistake very sincerely and wanted to resolve the matter immediately to avoid any complications.

2,000 yuan is a drop in the bucket for both Quanjude and his six-star chef.

Not to mention 2,000 yuan, if this problem could be solved immediately, he would be willing to pay 20,000 yuan or even 200,000 yuan.

After all, in the eyes of rich people, problems that can be solved with money are really not problems.

If the problem of shrimp spoilage caused Quanjude's newly improved reputation to collapse immediately.

That's a serious matter, and it can't be remedied with 200,000 or 2 million.

You must know that the new boss has spent a lot of effort to reform all aspects in order to improve Quanjude's long-standing bad image in everyone's mind.

Just asking him to come out cost the other party a huge amount of favors.

She actually asked the chef who had retired for many years to intercede with her. If it weren't for his own chef's sake, he wouldn't be willing to work as a chef in Quanjude, which has a bad reputation.

If a person doesn't do well in his career, there will be a huge stain, and others will point at his nose and say, "Look, that's Zhou Jie, who once worked as a chef in Quanjude."

When the time comes, the food you cook will taste a little different before others have tasted it, because in their inherent impression, the food cooked by a chef who works in a restaurant with a terrible reputation will definitely not be any better.

go.

If it hadn't been for the other party's repeated entreaties and his master's earnest persuasion, it would have been impossible for him to come.

In addition, he also knew that in order to get rid of those veterans who had been working in Quanjude for 20 or 30 years, the compensation alone was more than 10 million.

In addition, Quanjude has also updated its menu and added more types of dishes.

The interior of the store has been renovated, adding fashionable and trendy elements.

Using better purchasing channels, although the cost is higher, the quality of the ingredients has also improved a lot.

He saw all of this, and he knew very well that the new boss seemed to really want to rejuvenate Quanjude.

Let Quanjude's name be resounding again in the Han Dynasty and around the world.

You must know that Quanjude was often used to receive foreign guests from various countries at the time, but due to its declining reputation in recent years.

The government of the Han Dynasty has not used this place as a banquet place for many years, and Zhou Jie really saw the other party's determination.

That's why I wholeheartedly helped here, but who would have thought that such a problem would arise not long after the reform started.

It was like a wake-up call, and what was even worse was that the problem was actually discovered by a big streamer with high traffic.

Food anchors with more than 200,000 online users at the same time are rare in Zhou Jie's mind.

In other words, the other party must be one of the best among food anchors, so the influence must be quite strong.

If the other party really publicizes this matter on the Internet, even if it is not done in an embellished way, the impact will be huge.

Quanjude, a patient who has just recovered from a serious illness, is likely to collapse completely due to this storm, and he may also be infamous for it.

Li Xiao raised his eyebrows slightly, what a guy.

This attitude of admitting mistakes made those who didn't know better think that the other party had poisoned them.

When the other party opened his mouth to admit his mistake, he immediately cited the National Food Safety Law.

At the same time, he agreed to compensate himself with the highest compensation amount, and all the expenses for his medical treatment were fully covered by the other party.

This chef is indeed very sincere.

Li Xiao hesitated for a moment. Although food spoilage is indeed a serious problem, the other party's handling was appropriate enough. Who has no fault?

Although 2,000 yuan is not much, it is the other party's intention after all. If I don't accept it, I'm afraid the other party will be worried.

As for going to the hospital for examination, he knew that a set of examinations here in the capital would cost several thousand dollars.

Since I am sure nothing will happen to me, there is no need for the other party to spend this unjust money. I am about to agree to the other party's compensation to make the other party feel at ease.

Two figures rushed out one after the other.

The two figures are very familiar. The one in the front wearing a white chef's uniform is Li Bingsheng who just performed a duck show for himself, and the one chasing behind is the young lady named Xiaoyan.

However, boys' physical strength and physique are much stronger than girls after all. Li Bingsheng is very fast, and Xiaoyan behind him has no way to stop him.

Li Bingsheng rushed to Li Xiao, pointed at Li Xiao and said:

"Good guy, you said you won't hold me accountable for my mistakes, so why do you turn around and find fault in other places? Don't think that because you have a large audience and good cooking skills, you can do whatever you want, and whatever you say is what you say?"

"I know you anchors like to deliberately discredit businesses and threaten them with money."

"Despite my young age, I know a lot of anchors."

"Do you know Kitty-chan? I even know the girl from the food section of Kitty Live. Don't mess around."

"Our Quanjude reputation is not something you can ruin, do you understand?"

???

Li Xiao

???

Live broadcast room audience

!!!

Zhou Jie

!!!

Xiaoyan

Xiaoyan's hand that was about to cover Li Bingsheng's mouth froze in mid-air, and the corners of Zhou Jie's eyes twitched crazily.

It's true that he succeeds more than he fails, and if he has some ability, he feels invincible.

Xiaoyan was clearly announcing her order, so why did this guy dare to jump out and cause trouble?

Don’t you need to use your brain to do things?

If there was really no problem, would you handle it this way?

Zhou Jie dared to believe that if he had a knife in his hand now, he could really chop him to death alive.


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