He Huan calmly walked to the empty seat next to his senior brother and sat down.
Let's get straight to the point: "I know everyone is dissatisfied with the new rules, but I didn't propose the new rules. I just went to the Tourism Bureau to ask them to revoke the penalty against the senior sister. I never made this suggestion."
"Even if you didn't mention it, it was because you went to the Tourism Bureau that the Tourism Bureau issued this regulation." A tour guide said.
Everyone nodded.
The senior brother said: "I want to say something here. The tourism bureau's thirty-day return and refund policy was implemented for two years before Huan'er entered the industry. Then the travel agency was asked to clearly include the inclusion and exclusion of shopping and shopping stores in the contract.
It's been a year now.
In the past two years, everyone's opinions have become louder, and it feels more and more difficult to do it. Huan'er has only been in the industry for a few months, and it is impossible for him to change the tourism bureau's established strategy. It will become more and more strict step by step, and this will be implemented sooner or later."
"It will be implemented sooner or later, but why not sooner rather than later, just after he went to the tourism bureau? He cannot escape the blame!"
He Huan didn't defend himself and listened to them. Everyone had been scolding him for so many days. Why didn't he let everyone scold him in person when he saw him?
"Yes! The Tourism Bureau wants to change the tourism market, but where is the tourism market that is not like this? I have never seen such strict regulations! The Tourism Bureau only sees the Little White Dragon Group, but most of the tours in Yunzhou are still low-priced!"
“Not every tour guide is a little white dragon, but every tour guide needs to eat!”
"It's said that tourism in Yunzhou is bad and it's in the news every day, but isn't it not bad in other places? The tourism environment is like this. You can make money only if you are messy, and you can't make money if you are formal."
"I took a group to East China. I always said that they are formal and well-educated, and they never get any negative news. What is the actual situation? In one day in Hangzhou, there is only one free West Lake, and the remaining three are all shopping malls!"
"Yes! They say that Yunzhou tour guides are a scammer! When I was organizing a tour group, I took a group to East China, a developed area. Didn't they also trick us, the simple Yunzhou people in the mountains who have never seen the world?"
Everyone laughed.
"Five days in East China, Hangzhou sells silk crystal tea, Suzhou sells pearls, Wuxi sells purple sand, and Haicheng sells latex! They even sell our jade! And pots and pans! What kind of things do they not sell? Aren't they all the same?
?”
Everyone laughed.
"They spend five days in several provinces and cities in East China, but we can't play in Yunzhou for five days. So everything happens in Yunzhou, and everything is the problem of Yunzhou tour guides!
Don’t they have any complaints from tourists? They just have complaints from tourists. The tourism bureau requires the travel agency to handle it on the same day, and the travel agency requires the tour guide to handle it on the same day. Whether it’s an apology or compensation, they don’t ask the reason or the result at all.
The tourism bureau and travel agencies don’t know whether the tour guides knelt down for tourists or how much compensation they paid. No one asked and no one cared. As long as there were no complaints and no negative news in the end, it would be fine.
The requirement for working as a tour guide there is zero complaints! Do you know why there is no negative news?”
"The whole country is the same! The most chaotic one is Yanjing!"
"Yunzhou tour guides are said to be black and evil every day, but looking at the whole country, which province or city has such a strict policy as Yunzhou? No place has such standardized tourism as Yunzhou! We still say Yunzhou is black every day! It's just those black people
It’s just that there was no Internet trouble in the place! I put out the fire on the tour guide!”
"Why are tour guides across the country so excited when you ask tourists to apologize? Because tour guides all start by apologizing! Apologies have become commonplace! In my lifetime, I can still see tourists apologizing to tour guides. Of course everyone is excited!"
"But what's the point? After a while of excitement, why don't you continue to pretend to be a grandson?"
"Can honor be used as food?"
"Are you aggrieved by the tour guide? I'm aggrieved! But the tour guide apologized to the tourists and lost money, and the travel agency gave you a tour guide. You can still make money on the next tour. You want to be the thorn in the side, okay! No one will ask you to guide the tour!"
"If you don't apologize or compensate, the tourists will make a big fuss, and the tourism bureau will punish you even more severely! If you think the punishment is unfair and you don't accept it, the tourism bureau will come up with more severe measures!"
"You think you're fighting for justice for us?"
"The one who lost money and was punished didn't say anything. Why do you want to poke this hole?"
"You are already breaking a big taboo by teaching tourists to refund money. If you go to the tourism bureau again, you will ruin everyone's jobs!"
He Huan was silent.
Senior brother, senior sister and Liang Ming looked at him, fearing that he would collapse.
Fortunately, He Huan seemed quite calm and let them vent first.
The senior sister couldn't help but defend him: "It was the first time for Huan'er and my group to see that kind of situation. He was soft-hearted. Later, he went to the tourist bureau to cancel the punishment for me."
"He just does bad things with good intentions! You can't stand this or that! This has to be changed and that has to be changed! Rules that have been in place for many years naturally have their reasons! Why do you have to change them as soon as you come in?
Are you causing trouble for everyone?"
"You have only been in the industry for a short period of time, and you started from such a high starting point. You have never seen the darkness!"
"Do you think you are the only one who is noble? Who doesn't want to explain culture well, serve tourists well, and earn a decent salary?"
Everyone didn't touch the food much, and the private room was already filled with smoke, like a fairyland.
"No one will fall. Even if you don't love money, can you survive if you don't let tourists buy those messy things? No! You will have no tour guide! Travel agencies depend on performance! We have to give
Travel agencies make money!”
"Not only travel agencies, but the entire tourism industry is pointing at us to make money! If you don't make money, no one will like you and no one will cooperate with you. The result is that you will leave this industry."
“Too many people have left this industry because they can’t let go of their figure and in order to maintain the little white lotus in their hearts!”
"Those who left after being scolded by tourists! Those who left after losing money! There are all kinds of people who left, but there was never one who left because their fellow travelers took the blame! Xiao Bailong, you have to give everyone a way to survive!"
"Yes! You have a high starting point, you are famous, you are cultured and talented, you can accept high-quality tours, and you can get 10,000 guiding fees, but what about us? Don't we have to live anymore?"
"In fact, the market is divided into the charlatan school and the academic school! We admire tour guides like you who conquer tourists with their explanations and talents!
You can be your academic tour guide and cultural tour guide, but we people are not as good as you and we still have to eat!
The tourists you pick up are rich people, but the tourists we pick up are poor and love to take advantage of them! Don’t we make money just by providing services to them?"
"What if more tourists sign up for quality tours?" He Huan said.
"How is that possible?" Everyone shook their heads.
"Xiao Bailong! You are so naive! Tourism has been developing for 20 to 30 years, prices are getting higher and higher, and people are getting richer and richer, but tour fees are getting lower and lower. Why? After all, there are only a few people who offer high-priced tours!"
"That's because high-priced tours are mixed in with low-priced tours, making it difficult for tourists to distinguish." He Huan said, "That's why the tourism bureau issued this new regulation, which does not regulate the market and allows tourists to make their own choices? After being fooled once, the only option is to never follow suit.
group!
But it’s not that they don’t have the need to travel with a group! Everyone knows that travel requires planning and arranging various trivial matters is very tiring. If someone takes care of their own food, accommodation, and fun, the cost is equivalent to traveling on their own, so why don’t they report it? Everyone
Not a fool!
Tourism will not disappear, it will become more and more developed! People in the past stayed in one place all their lives! Who doesn’t want to go out for a walk now? Every step will lead to a pit! How do you let them come?
It’s hard to avoid pitfalls when traveling independently! Without a tour guide, there are always innkeepers, taxi drivers, and locals who suddenly appear on the road to trick them!
But what’s wrong with tourists? They are just out to play! My tourists trust me because I have to help them avoid pitfalls despite your years of rules!
You will only lead them into a trap! What I did in Dali seems to you like a lunatic! But you know very well, is it a trap?
During my last tour in Shangri-La, I was taken to a Tibetan medicine store by locals who popped up on the side of the road and was defrauded of more than 100,000 yuan. I sent the tour group away. If it were you, would you care? I would!
Don’t just talk about what the tourists are like, what have you done for them? Have you treated them sincerely?”
Everyone was silent.
"It's not that I'm educated but I'm talented, so I can lead high-quality tours! The customs, history and culture are all there, and it's not difficult to understand them! It's no more difficult than you working hard to sell things!"
That’s true! You don’t need to recommend without conscience! You have to make up stories to sell things! From the first second you receive tourists, you are laying the groundwork for shopping!”
The senior sister glared at him.
"Tourists are not stupid either. Tourists who often join tour groups know that you are trying to brainwash and sell goods. It is you who have chosen this path! It is not me who blocks your way!
I won’t let you read books anymore? I won’t let you sing anymore? I won’t let you talk about history and culture?
You say that I should publish the guide words for the whole province! If you are willing to listen, I am willing to speak! Haven’t I talked about the National Park? Aren’t my guide words for Paoma Mountain and Sleeping Beauty now used?”
"Don't blame others for everything! I'm not forbidding you to work hard! I don't monopolize the high-end market! It's your own choice to take on those bad groups!"
The eldest brother and eldest sister lowered their heads and laughed secretly. Just now they were afraid that he would collapse, but now he has destroyed everyone!
From saying nothing to bursting into rapid fire!
"Yes! If the overall tour fee in Yunzhou increases, you may be out of luck at first. Because something is always on sale, and you are used to that price, and one day you see the price increase, you will wait for it to drop before buying it.
But after waiting for a long time, it has not dropped, nor have other similar products. How about it? Will you still buy it in the end?
Travel agencies often cannot survive this period of time. When they see that no one is applying, they reduce their prices one after another. But after a travel agency accepts a group, don’t they also need a tour guide to pick it up? Can you insist not to accept such a group?"
Everyone bowed their heads and failed to hold on.
"There is another type of customer who is not afraid of high prices, but is worried about whether the quality meets the price. Because the price is low, the quality is not good, and the loss is not big anyway. If the price is high and the quality is not good, everyone will feel uncomfortable.
of.
No one’s money comes from strong winds. A tour fee of several thousand for two people or a family together is tens of thousands. This is not a small number. What we have to do is to dispel tourists’ concerns! Let them know that there are no pitfalls!
It’s money well spent!
This is not my business, this is our business! Only when the entire market is regulated and there are no pitfalls can tourists report with confidence and boldness!"
"Everyone has travel needs and knows how much travel costs. As long as you let them spend their money clearly! Don't cheat! Don't cheat!
Those who insist on not joining a group but want to go out and play will understand after taking a trip on their own, and then see that the tour fee is similar to that of independent travel, and there are people taking care of and taking them. You have solved her worries, why doesn't she pay for it?"
"It's you who ruined this industry! It was such a bad industry when I came in! I want to make clean money, why do I get in the way of you?"
Everyone was silent.
“No matter what, since you think it has something to do with me, and since the Tourism Bureau took this measure after I went there, well, I will fight for everyone’s rights!
Please don’t sympathize with those tour guides who are uneducated and only rely on deceit and deceit! They are the ones who have ruined the reputation of tour guides! If you want to be a cultural tour guide and accept quality tours, tell me what conditions you want!
I'll go negotiate! I only have one condition - you just have to insist! If they don't agree to the conditions, you won't take the group! Don't worry, I'll negotiate the terms, and you rush to pick up the group! It makes me look like a joke!
If you go to pick up the group when I go to negotiate terms with you, then everyone will go their separate ways. As you wish, I will go to my academic school and I will earn my clean money! What you do has nothing to do with me!
Even if I go to deliver food during the period when I am not accepting tour groups, I will starve to death! But I don’t want to accept all tour groups! Can I do it?”
Everyone looked at each other.
"Have no idea? Let's eat first."
The senior brother and senior sister almost spit out their wine.