Chapter 316 The difference between being senior tour guides
Chapter 316 Differences between Senior Tour Guides
Liang Ming couldn't help but look at him with a smile. People with stupid mouths are really envious of people with sharp tongues! It was really difficult for Miss Long the day before yesterday. He took a small notebook to memorize it and often looked down at the words. He must have been very nervous.
He just keeps getting angry at people.
But everyone was so stunned by him that they almost stopped breathing! They all smoked cigarettes and lowered their heads to eat. Then they remembered that Xiao Bailong was the one who invited us today, and they felt very complicated.
The eldest brother and eldest sister are also funny. They originally thought that he would treat me to a guest today to apologize, and then fight for everyone's rights to win everyone's forgiveness, so that he can be accepted into this circle again.
Miss Tianlong was still tactful the day before, but in the end he came on his own and took a high profile.
Sometimes things are so magical. The more you admit your fault, the more people think it is your fault. They will feel at ease whatever you do for them. If this thing succeeds, everyone will only think that this is what you should do. If it fails, then you will be punished.
Swear.
The less you admit your mistakes and take the initiative to do something for everyone, the more people will be grateful to you. If you can't do it, it's not your fault.
He Huan has completely changed from passive to active.
While everyone was eating, they were also thinking about He Huan's words.
It is true that they are bad in the industry, but Xiao Bailong was different from them as soon as he debuted.
Maybe because of his humility and humor, everyone had the illusion that he was still the cute and confused junior who needed everyone to take care of him.
But Xiao Bailong has already become a star tour guide. Xiao Bailong has taken the sunshine road and gained both fame and fortune.
He can completely ignore them and continue to lead his Little White Dragon Group. The situation is different, who will still keep in touch with the friends from the past?
But he did not abandon them, and his powerful influence made it possible to fight for everyone's rights.
He Huan also picked up his chopsticks to eat something and drank with the senior brother next to him.
The tour guides at other tables also discussed while eating.
Seeing that everyone had eaten about the same and didn't use their chopsticks much, He Huan said: "Let's make a statement now. I don't need to fight for rights and interests. I can accept any group and go out. Those who are willing to join forces with everyone to fight for rights and interests will not be given enough conditions."
Those who don’t want to join the group will stay.”
Everyone looked at each other. If there was another person, they would definitely not follow. It was too insecure. It was simply a fantasy. The tour guides protested so many times and the strike failed.
But for some reason, Xiao Bailong made them believe that maybe it was his courage to dare to seek justice from the tourism bureau and the tourists! And his huge influence!
If he can't ask for fair conditions for everyone, who can?
Everyone decided to follow.
Although you will take risks, you will either lose your job or become a traitor. But the risks should not be borne by those who are at the front alone!
After a few minutes, no one came out.
"Okay, now let's talk about your conditions."
Everyone looked at each other, and Sister Guo spoke first: "Our income used to mainly come from self-financing and shopping. Self-financed means extra, small traffic and amusement projects generated in the scenic area.
Xiao Bailong, you used to cooperate better with all of us when you were in Paoma Mountain. If we add this, the tour guide’s commission will be higher.
If it is the scenic spots in the itinerary, most of them are from travel agencies. There are also some low-priced tours, which have few formal scenic spots, so you have to pay for yourself to go to the scenic spots.
The travel agency deliberately arranged it this way when designing the itinerary. You have to pay extra to go to important attractions. Therefore, as soon as you join the group, the tour guide will recommend and charge self-pay.
What is collected is to equalize the cost first and then divide the profits. Whether the self-pay is collected well or not will affect whether the group will make a loss or not. Can the tour guide get a living allowance?"
He Huan nodded, just like the group he and his senior brother had, they covered the cost at their own expense.
The senior sister also said: "Generally, a group that pays for itself at its own expense is easier to recommend for later shopping. Because the self-payment is included, the cost is evened out, and the tour guide is more relaxed. Tourists can feel the emotions of the tour guide.
Many tour guides can't collect their own expenses, so they just show off to tourists, don't care about taking them, and don't promote shopping properly. Therefore, they often can't collect their own expenses, and they can't promote shopping.
This is a mistake that new tour guides often make. For experienced tour guides, if the east is not bright and the west is bright, as long as the tourists have not left, there will be opportunities. Therefore, many self-funded tour guides are not good at shopping. If tea leaves are not good, emeralds will be bad.
Low-level tour guides sell products and only focus on the products themselves. Intermediate tour guides sell concepts, talking about the product's health concept, life philosophy, etc. Senior tour guides sell personality and are separated from the product. Tourists trust you and will buy whatever you say is good.
.”
He Huan looked at her and smiled: "Senior, is this how you share your experience with your juniors?"
Everyone laughed.
The senior sister looked at him and said helplessly: "But it doesn't matter what level of tour guide you are now, it's hard to do shopping."
"I think all of you here are senior tour guides!" He Huan looked at them.
"No matter how high-ranking and trustworthy, now that this policy has been implemented, tourists will be separated from this environment and will leave as soon as they sober up after returning home." Everyone was still a little bit complaining, but they didn't explicitly complain about him, but they were indeed dissatisfied with the new regulations.
Sister Guo continued: "So if we take a quality tour, should we add a lot of points ourselves like your first tour, or like your last tour, write down all the attractions you want to visit in the itinerary?"
“I added a lot of points on my first tour, but part of the money they added was used to upgrade the Ouro Hotel.”
"You really serve tourists!" a tour guide said sarcastically.
"Both of your tours are quality tours, but the first tour has self-pay and shopping. In other words, how to set up our route? If there is no self-pay and no shopping in the whole journey, we will only use the prescribed guide
fee, then the guide fee will be higher.”
Everyone nodded.
“I have never been in favor of spending the whole journey without paying for anything at my own expense or shopping.” He Huan said, “Going out to play is for fun, and you can add what you need to add and buy what you need to buy.
But I think this should be the choice of tourists. I never bother to recommend tourists what to do and buy, they all ask for it."
Everyone looked at him sourly and picked up their cups.
"If you want to lead a quality tour, you must first understand what a quality tour is. It means not forcing tourists to shop, but it is a quality tour. My first Little White Dragon tour, tourists all trust me and want to buy, and everything I say is good to them.
.In other words, I am also considered a senior tour guide, and I am qualified to sit with you, right?"
No one knows what it feels like, but a new tour guide who has just entered the industry has easily become the senior tour guide they have become after years of experience!
"But the difference between me and you is that I deserve the trust that tourists place in me. You use the trust that tourists place in you to deceive tourists who trust you."
No one could raise their heads.
"What is the result of this difference? Do you know? Your tourists are disposable. If I still keep in touch with you and you deceive people who trust you, I can only say that I admire your psychological quality.
"
Several tour guides covered their faces.
"My two little white dragon groups have not been disbanded yet. They want to travel to Yunzhou in the future. Their family and friends want to travel to Yunzhou, and they think of me first.
What if I let them buy it, even if I didn't force it, but I didn't bring it? Do they think I cheated them? Will they still come? Will they still look for me?
What about your tourists? If you lie to them once, will they still think of you? Will they still introduce people to you?
Tourists who like to take advantage will continue to sign up for such a tour after finding out that they can get a refund. Tourists who really sign up for a quality tour will not sign up again if they find they have been cheated.
My tourists really fall in love with Yunzhou. In the past, it was enough to go to a place once, but now many people like a place and come back again and again.
And if you are cheated, you really don’t want to come back again. You always make one-time deals, thinking that there are many people in our country, and if one doesn’t come, that one will come, and one by one will be cheated.
Maybe it was possible in the past, but everyone didn't know each other. Now everyone posts online and looks for strategies online. If one person is cheated, many people don't dare to come.
You blame the Tourism Bureau for taking strict measures, but if they are not strict, how can you do well? Can the tourism industry do well? Can Yunzhou's reputation be good?
Yes, it is like this all over the country. But why do you want to compare yourself with others? It is like this all over the country, but the overall environment is that tourists are becoming more and more wary of tour guides, and they worry about being cheated wherever they go. It is also harder for tour guides to get paid and respected.
.
It’s you who are destroying everyone’s jobs, not me.”
Everyone lowered their heads, and the private room began to fill with smoke again.
"Isn't it the market's fault that tourists are asked to provide anti-fraud strategies? Isn't it the tour guide's dereliction of duty? The Yunzhou tourism market has been regulated. Tourists don't have to worry about being cheated. The first choice destination is Yunzhou. Isn't it good?"
Everyone is smoking heavily.
"My tourists fall in love with Yunzhou, my tourists trust me, and there will be more and more tourists. When my tourists can't sign up for the Little White Dragon Group, I recommend you. Can you treat them like me?
?Live up to their trust in me?"
Everyone was silent.
"You always say that I stand against you for the sake of tourists. Then I ask you, why do you want to fight against tourists?
When you lead a group, tourists rely on you. The biggest difference between me and you is that I regard myself as a tour guide for tourists, and you regard yourself as a tour guide for shopping stores!”
No one had anything to say.
"I asked the tourists to apologize because I have no regrets. Honor cannot be eaten for a living, that's because you have no honor. At least the tourists who sign up for the Little White Dragon Group in the future know that they can't trample on me, because I will take it seriously.
What about you? You can only apologize to the tourists. You swallowed your rice and sand with tears in your eyes. Are you aggrieved? If you are aggrieved, you will try your best to trick the tourists. A slaps you in the face and asks C to buy a piece of shit worth tens of thousands. Just treat it as a filial piety.
Grandpa, what kind of Ah Q spirit is this?
The spiritual grandfather didn’t even realize it! You apologize to the cruel tourists, and you cheat the tourists who trust you. This is the same as the senior sister’s group who withdrew the tour guide who was kind to them, but did not retreat if he threatened them. What’s the difference? Isn’t this a comparison?
Is it bad?"
Everyone lowered their heads and smoked fiercely.
"There are no grains of sand in my rice, and it doesn't get stuck in my throat. This is my dignity and my honor. Why can't I eat it as rice?"
Everyone was silent.
"When it comes to eating, eating this meal now is not in line with the quality."
He Huan changed the topic and everyone was caught off guard.
Big brother and big sister are covering their faces, educating everyone so fiercely, can you give everyone some time to immerse themselves in it?