After walking out of the conference room, Wang Hongbo went back to his office first, took a short rest, drank a cup of tea, and then got up and went to Liu Qingyu's office.
At this moment, Chen Miancan, the secretary-general of the municipal government, is sitting in the office outside Liu Qingyu's office, looking at the documents on the table. Now, Liu Qingyu has not been equipped with a secretary. As the secretary-general of the municipal government, he can only give in for the time being and work on it. While working, he also played a part-time role as Liu Qingyu's secretary.
Seeing Wang Hongbo coming, Chen Miancan stood up with a smile and said, "Mayor Wang, Mayor Liu is waiting for you in the house."
As he spoke, Chen Miancan followed Wang Hongbo into Liu Qingyu's office, poured tea for the two of them and walked out.
Liu Qingyu looked at Wang Hongbo with a smile and said: "Comrade Wang Hongbo, I came to you this time mainly to talk about work. I want to ask you if you have any ideas and measures on how to calm this public opinion crisis as soon as possible. .”
Wang Hongbo said: "Mayor Liu, I quite agree with the suggestions you made at the party group meeting last time. I think that in order to calm the current public opinion crisis, the first thing to do is to intensify the rectification of the tourism market and strengthen the rectification of our deer market. Hotels, food stalls and other industries in Ming City that are involved in tourists' food, clothing, accommodation and transportation are to be cleaned up, and new rules are formulated for them so that all the companies involved will not dare to increase or ask for prices easily. .”
Liu Qingyu smiled and said, "Do you have any specific feasible measures?"
Wang Hongbo nodded: "In fact, specific measures are not difficult to formulate. The key is to see whether the relevant departments dare to actually implement them." Speaking of this, Wang Hongbo said: "I think we can take measures related to food, clothing, housing and transportation in the city. All industries adopt unified qualification certification, and at the same time, we vigorously promote the safety and reliability of certified companies to tourists, and guide tourists to choose certified companies for consumption when traveling.
At the same time, we must also formulate a corresponding entry and exit mechanism. Any store enterprise that has been reported by tourists' real-name system more than a certain number of times will have its certification qualifications directly canceled after approval by the relevant departments. Once the qualifications are canceled, the certification qualification will be canceled within two years. They are not allowed to apply again within the period. As a result, those certified companies will definitely not dare to rip off customers easily again after feeling the huge customer flow brought by the certification, because once they lose their certification qualifications, Then the losses brought to them are far greater than the gains brought by robbing customers. This ensures that their illegal costs are always maintained at a relatively high level, making these shop owners and business leaders unable to Dare to break the law easily and rip off customers."
Liu Qingyu suddenly asked: "What if those uncertified stores and companies engage in rip-off behavior? How should we manage such a large group of them?"
Wang Hongbo said with a smile: "These people are easy to deal with and will be severely punished. As long as more than three tourists from other places report these shops or companies, the local industrial and commercial bureau can directly send personnel to conduct on-site inspections. If it is verified that robbing customers or driving up prices has indeed occurred, Then the industrial and commercial department can directly cancel its business license and impose a penalty of 30% of its monthly turnover. Heavy fines must be used to prevent companies like them from easily robbing customers. Of course, the same terms also apply to Those certified stores or companies.”
Liu Qingyu asked again: "What if people in the industrial and commercial department want to make money through fines?"
Wang Hongbo smiled and said: "This situation is inevitable, but I think this form can be divided into two. Although this situation may happen, if the companies involved operate in compliance with the law, the industrial and commercial and price departments It is impossible for anyone to find someone to blame them, but as long as they do such a thing, they must be mentally prepared to be severely punished. In the face of such high illegal costs, those shops and companies will not dare to break the law easily. You're welcome, of course, we must also formulate corresponding targeted measures for relevant functional departments. Once they impose fines in order to make money, once they do something that really harms the interests of the company, then they will also have to accept the disciplinary inspection department investigation, and even the cost of losing one's job. In this way, the chain of links will greatly increase the cost of breaking the law for all parties, so that they dare not break the law, do not want to break the law, and voluntarily abide by the law, then our Luming City will have a good tourism market. The atmosphere can develop.”
After Wang Hongbo analyzed these, Liu Qingyu smiled with satisfaction. Although Wang Hongbo usually didn't talk much, when it was time to say something, he was really informative, and what he analyzed was exactly what Liu Qingyu had been thinking about these days. , It seems that Wang Hongbo, the deputy mayor of the Standing Committee, is usually quite attentive to work. Otherwise, it would be impossible to come up with so many things in such a short period of time.
Thinking of this, Liu Qingyu once again tested Wang Hongbo: "Comrade Wang Hongbo, the matter of robbing customers is basically no problem according to your plan, so how to deal with the problem of travel agencies? Nowadays, the competition among travel agencies is becoming more and more fierce, and even Many travel agencies have launched five-day and four-night tours to cross-provincial scenic spots. Instead of charging tourists, they will rebate tourists 100 yuan. Do you think this is appropriate? As a major tourist city, our Luming City, Many conflicts occur between travel agencies and tourists. In your opinion, what are the reasons for this situation? How should conflicts between travel agencies and tourists be handled? How can we prevent tourists from insulting tourists or even beating them? "
Wang Hongbo smiled slightly and said: "Mayor Liu, I think the root cause of this phenomenon is that the development of the tourism market is in a sub-healthy state. On the one hand, some tourists know that many cheap tour groups must have problems, but they choose to The consequences of joining such a tour group for cheap are conceivable. From this point of view, it is a problem of tourists’ consumption psychology. This aspect needs to be publicized and guided. On the other hand, travel agencies also need to be educated. Plan various promotional slogans and standardize its contracts.”
"I think that at present, China's tourism industry, especially the travel agencies themselves, are full of problems. First of all, there is a problem with the travel agency business model, which has not kept up with the times. In today's Internet era, not to mention low-price models, free models abound. Yes, but usually the solution we see is to charge for value-added services, or to make money through advertising, but in travel agencies, it becomes a commission from the customer's shopping behavior, and sometimes it is even compulsory. This has also led to direct conflicts between travel agencies and tourists. I think that for such travel agencies, the travel agency license should be revoked directly, the industry order should be rectified, strict laws and regulations should be used to regulate the market, and strict implementation should be carried out in accordance with the tourism law, no matter who gives the Even if a travel agency comes to plead for mercy, it will not work. In actual practice, when a travel agency encounters a problem, it often goes to the relevant leader to say hello. Problems that should have been seriously dealt with or even revoked are often trivialized, seriously harming consumers. After I take charge of tourism, I will resolutely put an end to this situation."
When he said this, Wang Hongbo showed a determined look on his face. Liu Qingyu also heard a clue from Wang Hongbo's words, that is, in the previous Liao Zhicai era, I am afraid that someone had done such a thing, and not even few.
Liu Qingyu nodded slightly: "Besides the problems you mentioned about the travel agency itself, are there any other problems?"
Wang Hongbo nodded: "Yes, and travel agencies account for at most one-third of the responsibility in such incidents. The second important issue is the lack of tourism supervision by government functional departments and insufficient punishment. For example, our Luming City Tourism Bureau, those officials of the Tourism Bureau sit in the office all day long and speculate in stocks. Can people like them do a good job of supervision? Do they put their minds on their work? No, so, I think, once something like this happens First of all, we should hold the supervisory officials and supervisory departments accountable, and directly hold those directly responsible accountable so that the supervisory departments do not dare to take their duties lightly and perfunctoryly. If the accountability mechanism cannot be truly launched and implemented, I am afraid that in the future, Such things will continue to happen one after another, and I think there must be a sword of Damocles hanging over these officials’ heads to prevent them from taking it lightly at all times.”
When Liu Qingyu heard this, his eyes suddenly shot out with strange pride. From Wang Hongbo's analysis, he could feel the toughness and arrogance in Wang Hongbo's personality, and this temperament was exactly what Liu Qingyu wanted to see most. What he hates the most is the kind of person who is weak in everything and has no courage or responsibility. Just like Liao Zhicai before, in the face of such a serious crisis of public opinion, he couldn't come up with any effective measures to let such a person do things without any courage or responsibility. Liu Qingyu was so angry that if Wang Hongbo could really implement what he analyzed, he would support Wang Hongbo unreservedly no matter whether Wang Hongbo would stand in his camp in the future. , because Luming City needs such responsible and courageous officials who dare to tell the truth.
Liu Qingyu said with a bit of excitement in his voice: "Okay, the analysis is very good, are there any other reasons?"
Wang Hongbo pondered for a moment, and finally clenched his fists and gritted his teeth and said: "Yes, and it is also an important reason, and that is our Luming City Tourism Industry Association. Although they appear to be non-profit organizations, in fact , they collect a considerable amount of deposits from their member units every year. At the same time, they also act as a protective umbrella for various travel agencies and their member units in many matters. At the same time, they are also suspected of various illegal activities such as monopoly operations. If they are not If the normal functions of the tourism industry association are completely separated and the interest relationship between them and travel agencies and related members is completely separated, I am afraid that the tourism industry association will always play a negative role in the healthy development of the tourism industry in Luming City. "
Speaking of this, Wang Hongbo smiled bitterly and said: "It's just that the president of our Luming City Tourism Industry Association is Comrade Liao Zhicai's cousin Liao Zhiqiang." This book was first published on 17K Novel Network, so you can read the original content first!
