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Gambling Section 33 The Art of Communication

The maintenance man continued to say arrogantly: "I am only responsible for equipment maintenance. If the machine breaks down, it is my business. As for preventive maintenance, there is another group of people responsible for it. You go to them. By the way... Foreman Hu,

Don’t forget to fill out the "Fault Report and Repair Form" for me. I will use this to report my working hours - the bonus at the end of the month depends on it!"

Niu Xiaobai looked at the maintenance man whose nostrils were about to turn up in surprise. He was about to say something. Hu Hongxiang, who was standing next to Niu Xiaobai, pulled his hand, shook his head, and pointed.

The direction of Niu Xiaobai's office means that I will explain it to him alone later.

Niu Xiaobai understood Hu Hongxiang's gesture. Although he was puzzled, he still held back...



"The equipment failure rate in the machine shop is indeed a bit high recently. Manager Niu, are you here to punish me?" Engineering manager Lu Jianzhong looked at Niu Xiaobai who came to visit his office with a half-smile and asked,

There was obvious hostility in his tone.

Compared with other managers' offices, Lu Jianzhong's office seems a bit messy. The desk, floor, and filing cabinets are filled with various products and parts - either complete or dissected.

; Several black scratches and two large footprints were particularly conspicuous on the white wall; there were oil stains everywhere on the carpet, making it look dirty.

Lu Jianzhong is 46 years old and graduated from the famous Yanjing University Department of Mechanical Engineering. He is quite senior in Fuma Company. Together with Zhang Deye and Jiang Xiaowei, he is known as the "Three Founding Fathers" of Fuma Group. He is about 1.8 meters tall.

, the weight is estimated to be 140 pounds, and the figure is a bit thin; the Mediterranean hairstyle on the top of the head is particularly prominent, the slender face, wearing a pair of thick round myopia glasses, quite a scholar's demeanor.

Niu Xiaobai quickly replied very politely: "I don't dare, I don't dare! Manager Lu, you are joking. I have made a special trip to ask for your advice this time!" Almost every sentence contained the word "you".

The reason why Niu Xiaobai was so careful was that before he came to Lu Jianzhong's office, the production foreman Hu Hongxiang told him: Despite Lu Jianzhong's strong and arrogant appearance, he actually has a very fragile heart.

He has a glassy heart and attaches great importance to other people's attitudes towards him, and cannot bear to hear others say anything that is not true of him.

Department culture is manager culture. According to Hu Hongxiang, the style of the entire engineering department is roughly the same: when everyone comes to work, no matter what their level is, they look aloof. If someone puts forward the problem at this time

If they have different opinions or criticisms, people in the engineering department will immediately turn against them, and may even contact the entire engineering department to attack that group of people...

In order to avoid causing trouble, the people in the production department will never say a word of nonsense when they see the people in the engineering department. They will either focus on the key points if they have something to do, or they will remain silent if there is nothing. They will turn a blind eye to other situations.

Close your eyes and just pretend you don't know.

Sure enough, after hearing Niu Xiaobai's polite words, Lu Jianzhong's expression turned cloudy and he responded with a smile: "Manager Niu, you are too polite. The waves behind the Yangtze River push the waves ahead! Old antiques like us

, have long been eliminated by the times! The current era belongs to young people like you!"

"Manager Lu, I don't agree with what you say! As the saying goes, old age makes you hotter. Especially for people like you who are engaged in engineering and technology, the older you are, the more valuable you are.

, because work experience is here! Have you ever seen a novice who has just graduated from school be able to solve complex problems as soon as he starts? That is absolutely impossible!"

These words of Niu Xiaobai spoke to Lu Jianzhong's heart. He held his head high and laughed loudly, and did not speak for a long time, which was regarded as acquiescing to Niu Xiaobai's flattery.

Niu Xiaobai remembered the last time he bought duck necks at the gate of the community. While waiting, he chatted with the young man from Wuhan selling duck necks: "Are you happy in this business?" The young man replied readily: "Of course I am! Whose head do I want to chop off?

Just chop off anyone's head, just like the ancient emperors. Can I be unhappy?" As he spoke, the young man raised the knife and dropped it, and a duck head rolled far away on the chopping board... Seeing the young man's face, he looked satisfied.

Niu Xiaobai had a profound realization at that time: It doesn’t matter what the job is, what’s important is that you feel that you are important!



After some lengthy pleasantries, Niu Xiaobai felt it was time to get down to business. He said sincerely: "Manager Lu, I'm new here and I don't know much about the company. Can you tell me about the company's equipment maintenance?

Valuable experience in maintenance?”

With Niu Xiaobai's just-appropriate greetings, it was obvious that Lu Jianzhong had a better impression of him and less of a defensive mentality. Lu Jianzhong smiled and crossed his arms, leaning firmly against the comfortable

Sitting on the executive chair, he recalled with emotion: "Speaking of these, I have to talk about some things about sesame seeds and rotten millet... In the early days of the establishment of Fuma Company, Mr. Chen Xingfu, the chairman of the company, loved me very much and asked me to start.

An engineering department was established. In addition to being fully responsible for the regular engineering tasks of development and research of products, parts, materials, processes, etc., it is also fully responsible for the company's equipment management, including equipment procurement, preventive maintenance, fault repair, and machine modification.

And decide whether to scrap it..."

Lu Jianzhong became more and more excited as he spoke, with a proud smile on his face: "In the early days of the company's establishment, equipment was our most valuable asset. Our chairman personally gave an order that in addition to people in our department being able to repair equipment,

Except for maintenance and upkeep, no one from other departments can touch it! Haha!"

Niu Xiaobai secretly thought in his heart: I finally found the problem! Without the participation of all employees, this is precisely the fundamental reason why Fuma Company's equipment management was not done well! He said calmly: "Manager Lu, you have done a great job for your hard work. I am very grateful to you."

He has made an indelible contribution to the establishment and development of the company, and we juniors admire him very much!"

Niu Xiaobai's words were very useful to Lu Jianzhong. He waved his hand and said modestly: "Where, where! As a member of the company, these are what I should do! Although the engineering department

It is the most important department of the entire company, but without everyone’s support and understanding, we can’t do anything! Haha!”

Because Niu Xiaobai had already been mentally prepared, he didn't think there was anything unacceptable in Lu Jianzhong's words. Niu Xiaobai firmly remembered the purpose of his visit, so he followed his own path

The drawn up plan continued: "Mr. Lu, the work of engineering research and development itself is very complicated. Coupled with equipment management, you must have been quite tired over the years, right?"

After hearing such thoughtful words, Lu Jianzhong let out a long sigh, touched his bald head, and said helplessly: "There is no way! Those who work on projects like me have a hard life.

Man... these years,

In order to ensure the normal operation of the company, the people in our department can be said to be walking on thin ice. For example, I don’t dare to turn off my mobile phone 24 hours a day, and I am always on call. If there is something that my subordinates can’t handle, I have to come over in the middle of the night to deal with it...

…”

"You are the backbone of our company. Please pay more attention to your health! If you fall down, the company will suffer heavy losses!"

"Haha! Thank you for your concern, Manager Niu. But then again, not to mention the bravery of a good man, the energy of my body is really not as good as every year... I always want to let my subordinate engineers do something, but again

I always feel uneasy because I am afraid that they will make mistakes... I am very conflicted! For example, the equipment failure rate in your workshop has been too high recently. If I don't keep an eye on it, I'm afraid, brother, you will have to report it to General Manager Chen

File a lawsuit against me..."

"Don't dare, don't dare! Manager Lu, I think the current frequent production equipment failures are mainly caused by the failure of our department's employees to do a good job in the '5S' work." Niu Xiaobai said sincerely.

"Oh? How do you say this?" Niu Xiaobai's words greatly exceeded Lu Jianzhong's expectations. In his impression, every manager would shift the responsibility to

How could other departments take the responsibility so proactively on themselves?

"Manager Lu, I'm just telling the truth. According to my superficial understanding, equipment management is not just one aspect of maintenance, but at least divided into four aspects: equipment use, equipment daily inspection, equipment preventive maintenance and fault repair.

The current equipment failure rate is high because we have not done a good job in daily use, inspection and maintenance, and maintenance is already an afterthought."

Lu Jianzhong opened his mouth wide and said after a while: "Why are these related to your 5S?"

Niu Xiaobai explained: "Cleaning in 5S is the most basic activity in daily inspection of equipment. Cleaning is not just for cleaning, but more importantly, the operator observes and observes every part and corner of the equipment.

, promptly discover potential defects, damage and other abnormal conditions of the equipment. If the daily inspection of the equipment is done well, many potential faults can be discovered in time, enabling early detection and early treatment. Due to early discovery, the level of equipment faults can also be determined

Reduce and reduce the adverse impact on production efficiency."

Niu Xiaobai’s explanation makes sense. Lu Jianzhong nodded and said: “Tidyness is the basic condition for the reliable operation of equipment. The moving parts of machinery, hydraulic systems, and electrical control systems are often damaged by dust and dirt.

This can lead to problems such as equipment wear, blockage, leakage, malfunction, poor power supply, decreased accuracy, etc., which can then develop into sudden equipment failures."

Niu Xiaobai continued to add: "So, in order to prevent the situation you mentioned from happening, our operators must regularly clean the equipment thoroughly and wipe off the dust and dirt on the equipment. In this regard, our employees

They didn't do a good job before, they only cleaned the surface of the equipment."

Lu Jianzhong quickly echoed: "Yes, yes! The cleaning of equipment should not only be limited to the surface parts, but also wipe every corner of the equipment to prevent wear, looseness, scars, deformation, cracks, temperature rise, and vibration of the equipment.

Potential defects such as noise and noise can be brought to the surface so that these problems can be discovered in time and dealt with properly."

After finding a common topic, the two of them became more and more interested in each other.


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