Chapter 1147 Some things can turn bad things into good things
"No, since this eldest sister wants to solve the problem, let's wait a moment."
Shen Lin looked at the familiar faces and said calmly.
He remained silent, but many people around him had already recognized him.
"I'm going, it's Shen Lin! Just look at the fun and I can actually see him!"
"Who is Shen Lin?" A young man asked with some confusion. Obviously, this person didn't know much about Mihu Electrical Appliances Mall.
"The boss of MiKe Electronics is also the boss of MiKe Electrical Appliances Store. Your Walkman was produced by them."
"I'll go, I heard that the big boss of MiKe Electric is the richest person here!"
"You're right!"
At this moment, Shen Lin suddenly felt like he was being watched.
Fortunately, I came here, and the manager in charge of logistics at Mi Ke Electrical Appliances Mall found people quickly.
The person in charge of the logistics of that air-conditioning brand quickly came to Shen Lin.
"Director Shen, this matter has little to do with us, because we and the store that sold her goods are two distribution channels."
The person who came was a fat man in his thirties. When he came to Shen Lin, he was running and wiping sweat with his handkerchief.
Shen Lin's arrival made him feel a lot of pressure.
After all, this is Shen Lin!
All the money he earned came from MiKe Electrical Appliances Mall, and now, standing in front of him was the big boss of MiKe Electrical Appliances Mall.
Once he offends this big boss, the rest of his life will be very difficult.
Shen Lin smiled at the young man and said, "You are two channels, so coming to you is of no use at all?"
"Director Shen, you said that I will definitely contact the manufacturer. But how to solve this matter, I...I am not sure."
Although Shen Lin spoke calmly, Fatty felt a lot of pressure.
After all, this is the person who can decide whether he can make money in the future.
Shen Lin smiled and said, "Since it's not your responsibility, I won't make things difficult for you in this matter."
"Please give a message to the manufacturer, saying that our Mihu partners must keep up with them in terms of quality and after-sales service."
"We don't want to see a brand that, after selling the product, abandons the customers and has no after-sales service, enters our Mihu Electrical Appliances Mall."
Having said this, Shen Lin said to the eldest sister: "Sister, let's go to the office. I've already said that if they don't give you a satisfactory answer, our Mihu Electrical Appliance Mall will be responsible to the end."
"Just treat it as if we brought in an unqualified partner and we should learn a lesson."
As soon as Shen Lin's words came out, the eldest sister's eyes turned red.
Her hands were trembling as she said, "Dr. Shen, this...this matter has nothing to do with you."
"I...I really had no choice, so I came to MiKe Electrical Appliances Store."
"I think you guys have the same brand of product, so I want you to help me. I... I shouldn't be like this."
"I...I..."
Although the eldest sister wanted to say that she would leave right away, after all, it was about an air conditioner, so she couldn't say it for a while.
After all, their family had saved a year for this air conditioner.
Shen Lin waved his hand and said: "It's okay, the purpose of establishing our Mihu Electrical Appliance Mall is to make money."
"However, while we are making money, we must provide better services to all those who support our Mihu Electrical Appliances Mall."
“Here, I would like to emphasize to you that as long as the home appliances purchased at MiKe Electrical Appliances Mall have quality problems, our MiKe Electrical Appliances Mall will guarantee a replacement within half a year and a warranty within three years.”
"Of course, there is another sentence, that is, except for man-made damage."
Shen Lin's words triggered a burst of good-natured laughter, and within a few minutes, the manufacturer's representative ran over.
"Director Shen, I have conveyed your intention to the manufacturer's after-sales department. They asked me to apologize on their behalf, saying that this matter has caused trouble to Mihu Electrical Appliances Mall. They... they asked me to apologize to this elder sister first. Get a new one.”
"As for other issues, they will look back and investigate."
Liu Ruyun stood in the crowd and had been observing Shen Lin since Shen Lin appeared.
Ever since she entered MiKe Electrical Appliances Mall, she has been hearing about the great achievements of this big boss.
Now, looking at the young boss, her heart was filled with excitement.
And she even felt that, with just a few simple words, the recognition of the MiKe Electrical Appliances Store among the surrounding customers had been greatly improved.
"Director Shen handled it well!"
"Thank you, Director Shen, for solving this problem for this eldest sister!"
“When we buy home appliances from now on, we must come to MiKe Electrical Appliances Mall!”
The eldest sister, who originally had no hope, was filled with excitement.
She never expected that today's matter would be resolved like this.
Shen Lin, the person in charge of MiKe Electrical Appliances Store.
Originally it was not someone else's problem, but they helped me solve it.
"Thank you, Director Shen. You solved a big problem for me. I...I'm so grateful to you." The middle-aged elder sister came to Shen Lin's side and said in a deep voice.
Shen Lin smiled and said: "Sister, since the manufacturer has agreed to exchange the goods, I will ask Manager Li to accompany you to solve the problem."
Having said this, Shen Lin waved to a manager and asked them to deal with it, and then said to the people watching: "Everyone, our mall is still open, so everyone should not gather here."
"Thank you for your continued support of our MiKe Electrical Appliance Mall. Our MiKe Electrical Appliance Mall will definitely provide the best service in the future and thank you for your trust."
"good!"
Some people cheered loudly, and some even clapped vigorously. For everyone, the scene at this time really made them full of trust in Mihu Electrical Appliances Mall.
It's not someone else's problem, and MiKe Electrical Appliances Store will help solve it.
If you don't go shopping here, why don't you go somewhere else?
After Shen Lin finished speaking, he turned to the person in charge of Mihu Electrical Appliances Mall and said, "Let's go, let's have a short meeting."
At this time, the manager in charge of the Mihu Electrical Appliances Mall in the provincial capital knew very well that he would not be rewarded for this meeting.
After all, Director Shen handled this matter so beautifully, but he pushed this matter out.
Shen Lin asked Xiao Guoke to sit and rest, and said with a smile: "Tell me, what do you think about today's matter?"
As the person in charge of the branch, Dong Yongrui stood up and said: "Dr. Shen, we did not handle this matter well, which has had a bad impact on the image of Mihu Electric Mall. On behalf of the branch, I will review it with you. We …”
After Dong Yongrui finished speaking, Shen Lin waved his hand and said, "There is actually nothing wrong with your handling."
"After all, the air conditioner was not bought from us, so we should not be responsible."
"But, we should look at many problems in two. We can turn bad things into good things and produce a positive effect!"