Chapter 1259 The entanglement that makes people happy
Li Lei encountered a bad thing in the past two days!
As ordinary teachers, the couple worked hard for a year to buy a refrigerator, which was originally a very happy thing.
Especially when summer comes, I feel so happy when I see my children eating popsicles frozen in the refrigerator and my husband drinking ice-cold beer. She also froze half a watermelon!
Mi Ke's refrigerator has become a treasure in her family.
But just as she was enjoying the convenience brought by this refrigerator, a piece of news suddenly came through.
There is a problem with the power cord of MiKe Refrigerator!
It is not an all-copper power cord, but copper-clad aluminum.
This copper-clad aluminum power cord is unqualified!
For a time, various theories were spread, and naturally they reached the ears of Li Lei and his wife, which made them very confused.
What to do?
Should I go to MiKe Electronics to return it? But if I want to return it, what should I do if the store refuses to return it?
After all, it has been used for more than half a year!
And there have been no problems!
But if she didn't return the goods, she was so confused that Li Lei couldn't think about going to work for the past two days, and all she could think about was the refrigerator.
I will never buy anything from MiKe Electronics again!
This is what Li Lei said to her husband. She also complained about her husband, saying that she originally wanted to buy Taiyu, which is a big foreign brand, but her husband insisted on buying Mihu Electronics products.
Now, okay, so what if it’s rice shell? In the end, it’s just a domestic manufacturer, and their products certainly don’t work.
After hearing what she said, her husband defended himself a few times, but in the end, he was ruthlessly suppressed by Li Lei, the head of the family.
On this day, Li Lei, who was sitting behind her desk, was correcting her homework when she saw a young colleague walking in in a hurry.
As soon as the colleague entered the door, he said to Li Lei: "Sister Li, didn't your family buy a Mihu refrigerator?"
Hearing this, Li Lei really had the urge to have a quarrel. Isn't this a matter of not opening a certain pot? This Xiao He is really...
She suppressed the resentment in her heart and said, "Yeah, what's wrong?"
"Sister Li, didn't you watch the meeting just now with Mr. Shen of MiKe? MiKe Electronics has promised to implement a recall system for all refrigerators with problems this time."
The colleague known as Xiao He said loudly: "You'd better go to the nearest shopping mall and contact us to see which service to choose."
"Xiao He, what did you say? Recall them all?" Li Lei suddenly couldn't sit still and asked in surprise.
Xiao He said: "A total recall means that unqualified products are recalled to the factory and the unqualified parts are repaired by the manufacturer."
When Xiao He said this, he scratched his head and said, "This time on TV, Shen Lin from MiKe Electronics gave three solutions."
"It seems that in addition to refurbishment, you can also replace it with a new qualified product. In addition, there is also an option of a full refund free of charge."
Listening to Xiao He's words, Li Lei couldn't believe it was true.
Just a while ago, she bought a bottle of vinegar in a small store, but finally found that the vinegar was not the one she wanted to buy. As a result, no matter how she explained it, the store owner came back with one sentence: Once sold,
No returns.
Unexpectedly, MiKe Electronics even returned large items such as refrigerators.
She glared at Xiao He and said, "Xiao He, are you lying to me? Who does this kind of business?"
Not only did Li Lei express disbelief, but other employees in the office said: "Yes, Xiao He is not a joke."
"No, this is no small matter."
Xiao He listened to the words of the two elder sisters and was about to defend himself when the phone suddenly rang.
Someone answered the phone and after saying a few words, he said to Li Lei: "Sister, it's your phone number, it's from Mihu after-sales service."
Hearing this, Li Lei was stunned for a moment. This was the first time she heard the word after-sales.
The moment I connected the phone, I heard a gentle voice coming from the other end of the phone: ‘Hello, is this Ms. Li Lei?”
Miss!
Li Lei was often called a teacher. This lady really made her feel a little excited. She immediately said: "I am Li Lei, who are you?"
"Hello, Ms. Li Lei, I am the after-sales service attendant number 1003 of Mihu Electronics. I am calling you today. In addition to apologizing for buying our substandard goods, I will also provide you with three A solution to the problem.”
"According to our Director Shen's promise, we will recall all these products. You can choose one of the following three items..."
Li Lei's heart suddenly became nervous. She listened quietly to the contents of the three choices, for fear that she had heard wrongly.
In fact, when listening to these choices, she already had a tendency in her mind.
That’s a refund!
Only by refunding the money will you have more choices.
There was an option to refund money, which made Li Lei very happy, and just when she was about to make a choice, she heard the second option.
Give a new refrigerator, and it is a qualified Mihu product, and then give a 100-yuan Mihu voucher.
One hundred yuan, not to mention a refrigerator, and one hundred yuan for free, which made Li Lei, who was a little short of money, very excited.
After all, this is one hundred yuan!
However, when she heard the second option, she became even more confused.
Replace the power cord and get a 200 yuan voucher.
This 200 yuan voucher can be spent at any time in the Mihu Electrical Appliances Store. If possible, she can buy home the rice cooker she has long been interested in.
Replace with a new machine or replace the power cord?
I have to say that my refrigerator is quite easy to use, and I have been using it for more than half a year and have never had any problems.
Another very important point is that the warranty of the whole machine, measured from the time it takes to replace the power cord, is different from that of a new machine...
"Ms. Li Lei, you can go to your nearest shopping mall to make your choice at any time, or you can contact our master workers to provide door-to-door service for you."
"Wish you a happy life!"
As the phone was hung up, Li Lei put down the phone for a while. She hesitated for a long time and couldn't help but said to her colleagues: "You guys, how should I choose?"
"Sister Li, the quality of MiKe Electronics is excellent. If nothing else, our water dispenser has not had any problems after two or three years of use."
"What's more, other brands of refrigerators are not without problems. Take Taiyu's, for example, there are design flaws. It's not safe for you to buy one."
"If it were me, I would just use the Mihu one, just change the power cord, and get a 200 yuan voucher. That would be pretty nice too."
"I think it's okay to change to a new one. After all, a hundred yuan voucher is quite a lot."
After listening to these suggestions, Li Lei had an idea in her mind. At this moment, the phone on the desk rang again.
Li Lei picked up the phone and heard her husband's voice. Her husband said anxiously: "Have you chosen the three options given by Mi Ke?"
"I haven't, which one do you think is better?" Li Lei did not express her thoughts.
"I'll definitely choose the third option. Don't worry about the quality of the rice shells. With two hundred yuan in vain, we can still buy a good rice cooker."
After hearing her husband's answer, Li Lei said, "Okay, then I'll listen to you."
