I am also very apologetic, and this apology is sincere and comes completely from my heart, "Ms.
times. Of course, it is meaningless for me to say this, because such a thing is equally serious whether it is the first time or the hundredth time, because after all, we have hurt you, and this kind of harm is huge, and it may be used
Money cannot make up for it. I was also thinking just now, am I too neglectful in management recently? Is there something wrong with my own management model? So, while I apologize, I am also very grateful to you, because of this
This thing reminded me and let me know early that we needed to rectify things. So, I would also like to thank you. Thank you, Ms. Xia!"
She was still crying. I immediately took out a tissue and handed it to her without saying anything, just looking at her silently because I needed her answer.
At this time, the head nurse of the outpatient clinic came with the intern. I looked at the intern and said to her seriously: "You must apologize to Ms. Xia. As for the matter to be dealt with, we will talk about it next. Your problem
I have told you before, and I hope you will take this as a warning and learn the lessons of this incident."
The intern bowed to the patient and said, "I'm sorry."
What I didn't expect was that after the intern said those three words, he immediately started crying loudly and started to cry more and more violently.
I suddenly became angry and said to her loudly: "Stop crying! What problem can crying solve?"
I then went to the intern and said, "Look, how magnanimous Ms.
Come find me in my office."
The intern burst into tears and left the office. I looked at the time and found that it was almost time to get off work. "Ms. Xia, how about it? Let's go eat and talk?"
"You are a nice person. I am willing to make you a friend. Well, I accept your invitation, but you can only invite me to dinner privately because I have changed my mind and don't want to take this matter as a business matter." She then said to her.
I said, and he smiled at me after I finished speaking.
I'm overjoyed.
I took her to my restaurant. I didn’t ask for a private room, so we sat down opposite each other in the lobby by the window. Then I ordered the special dishes here.
"What would you like to drink?" I asked her immediately.
"Whatever." She said, and then came to ask me: "Director Feng, I don't understand, how come you have a male doctor like you in your obstetrics and gynecology department? And you are actually the director."
I replied: "Many people have asked me this question, but I am willing to answer your question very seriously. Male obstetricians and gynecologists have different advantages from female doctors. First, they are more sympathetic to women, and second, they are more physically demanding during surgery.
Need, three, haha! In fact, I didn’t want to be an obstetrician and gynecologist at first, because I had a bad score when I took the graduate school entrance examination, so I learned this major as a last resort. As for letting me be the director, that is easier.
Except for me, all the women in our department are not convinced by each other, so they have no choice but to let me do it."
She immediately laughed, "I don't believe it. I saw it today. When you criticized the head nurse, her face turned pale with fright. This shows that you are very authoritative."
I shook my head and sighed, "Actually, in the final analysis, it's because I can bring benefits to everyone. But judging from what happened today, I found that I was wrong. I never thought that some of our doctors would do such a thing. Xia...
...By the way, what do you do? What should I call you?"
"I'm a flight attendant. Director Feng, you always called me Ms. Xia, Ms. Xia, do I look that old?" she asked me with a smile.
"Stewardess?" I called out in surprise.
I didn't expect her to be in this profession. The last time I went to Beijing, I also took a plane. What impressed me about the flight attendants on the plane was that they had young and beautiful faces and graceful figures. They were tall, handsome, and good at service.
They are meticulous and give passengers a feeling of spring breeze. They are a beautiful scenery in the sky.
But she didn't give me that feeling in front of me. After thinking about it, I suddenly understood: her smile now is very natural, but the smile of the stewardess is professional, and so are their movements. Of course, the uniform
The role of flight attendants is also very important. Although every move of the flight attendants in uniform seems very artificial, it gives people a pleasant and friendly feeling.
But now, the woman in front of me is so ordinary, so ordinary that there is no shadow of the stewardess. The only thing that remains is the stewardess's beautiful appearance.
Seeing my surprised look, she smiled and asked me, "What? You think I don't look like me? Or do you think I'm too ugly?"
I shook my head and said, "No. I didn't expect it at all. You are very beautiful."
She immediately laughed and said, "Thank you!"
The food came out quickly, and I gave her a piece of crucian carp, "This is a special dish here. My chopsticks are still very clean now. Then you can do it yourself."
"You doctors pay great attention to this kind of hygiene, don't you?" she asked.
"This is a habit." I nodded. Now, I'm still a little surprised: Why doesn't she talk about what happened today?
However, her behavior always makes me distracted, because I know that this matter must be spoken out to resolve the disease.
So, I went directly to tell her, "Ms. Xia, what happened today...please tell me your request."
She shook her head and said, "Stop talking. Although your outpatient doctors and nurses did a lot today, you are very good. At least I see your sincerity. So I don't plan to ask you for compensation or anything. But Director Feng,
I think you should reorganize your internal affairs. If things continue like this, it will be difficult for bigger things to happen in the future."
I nodded, "Thank you for the reminder. In fact, I have already realized it. Today's intern and the doctor on duty are sure that I will deal with them, severely criticize the nurses, and give corresponding sanctions.
Yes. You can rest assured. The current hospital is like this. Everyone is as impetuous as people in society. This is very dangerous because the patient's life is in our hands, so I will never tolerate it. Xia
Miss, thank you for your tolerance. You make me very touched and feel guilty. To be honest, we don’t care about compensation or anything, because it is only natural that you should be punished if you do something wrong. But after all, such things will cause
It will have a certain social impact, and I am very worried that it will cause other patients to lose their trust in us. This is the most troublesome thing. So, I am very grateful for your tolerance, but I can’t repay it. Miss Xia, look
Is this okay? If you need my help with anything private, I will try my best to do it for you. Maybe I will feel better in my heart."
"I said, I very much hope to make you a friend. I am a woman and you are the director of the Department of Obstetrics and Gynecology. There will be many things that will trouble you in the future. Unless you don't want to make me a friend." She smiled slightly.
He said, and then added: "Why do I think you are a little impulsive? You promise to do things for me so easily? You are a doctor, maybe you can't handle some of my things, right?"
I hurriedly said: "Of course I am willing to make friends with you. I even feel a little flattered. OK, if you want to see a doctor in the future or your family members want to see a doctor, just come to me. The experts in various departments in the hospital have a good relationship with me."
Very good. Miss Xia, I am deeply honored to be able to provide medical services to you and your family."
She immediately covered her mouth and smiled, "Why do you think what you said is official?"
I smiled sarcastically, "Am I telling the truth? Moreover, the promise I made earlier is also true."
She took a bite of the fish and said, "Well, it tastes good." Then she added: "Director Feng, in this case, you can just call me by my name from now on. Okay? It's always Miss Xia, Miss Xia, it sounds like
It’s so awkward.”
I smiled heartily, "Okay. Then I will call you Xia Qian from now on. By the way, my name is Feng Xiao. From now on, you can also call me by my name."
She smiled and said: "I know your name? You are wearing a white coat today, and the sign on your work clothes has your name on it? I can see it clearly, Feng Xiao, associate professor. Haha! You are an associate professor at such a young age,
really envy you."
I waved my hand and said, "This is not worth mentioning. In the hospital affiliated to the Medical University, there are many situations like mine."
She smiled and said: "I understand. What you care about is not your title of associate professor, but the title of your department director. Is that right?"
I was startled, and suddenly felt that this woman was very smart, because she expressed the truest thoughts in my heart. I have never liked doing administrative work. Although the position of director of obstetrics and gynecology also has administrative significance,
What I value most is the role this position plays in my professional development.
With this title, at least I can follow my own intentions to realize the professional development direction in my mind, which not only includes my own professional development, but also includes the future development direction of the entire department. For example, what I am doing
Scientific research project, it will completely change our current traditional treatment methods in the future. (To be continued)