"But everyone should understand that the so-called shopping mall is like a battlefield. As long as you can kill the enemy on the battlefield, no matter whether you use a knife, a gun or a cold arrow behind your back, as long as it is effective, someone may use any means. We Dongqi
As the leading and fastest-growing brand in the same industry on the market, of course we will not and do not need to use such means to compete, but that does not mean that others will not."
"Many people may think that this is just an accidental incident, and it is obviously impossible for the same type of incident to happen in the future. However, if we look back at the short history of Dongqi's development to this day, we will understand that even without the incident of Mr. Wang's hotel photo
, as long as we grow and develop, there will continue to be jealous competitors, and even if there are no problems, they will create all kinds of problems to attack us."
"So there is no need for us to complain. It is meaningless to complain about anyone or our competitors. The other party will not say that because of this they will stop competing against us and fight secretly. It is even more pointless and impossible to complain about our own people.
He said that he felt that Mr. Wang’s mistakes had brought bad consequences to everyone. Don’t forget that everything we have today is because of Mr. Wang. What’s more, all of us understand and believe in Mr. Wang and believe in him.
Nothing wrong."
"So, I hope everyone understands this. We are always on the same page. Especially in this incident, all of us were hurt the most, so we all need to unite. Moreover, there will be setbacks like this in the future.
, as long as we stand at the highest level, it is inevitable that there will be open and covert attacks from all sides."
"In this regard, the most important thing we can do, and what Mr. Wang has been constantly asking us to do, is to always adhere to our quality and services, ensure that our products are at the forefront of the market, and that our services are always the best.
, Only in this way can we ensure that we can remain invincible in any competition."
When Jiang Xiaodie came up, she explained the matter for Wang Xudong and set the tone.
"This is the deepest and most realistic significance this incident brings to us. Some people may think that such an incident has no reference, because it is impossible to encounter the same type of incident again, but I want to say
What’s more, if we hadn’t always insisted on doing our best, we might have collapsed before this blow came.”
"In addition, in addition to providing the strongest protection from the source, this incident also gave us a good case of crisis public relations and handling."
"This time, under the leadership of Mr. Wang, a good solution has been achieved. However, these days, due to the pressure of performance and the decline in turnover, I have been thinking and reflecting. Faced with such a thing, we
To sum up what can be done, we still have a lot of room for efforts and redemption in similar things to avoid or better respond to and solve similar crises."
Wang Xudong looked at Jiang Xiaodie with admiration. Jiang Xiaodie did very well in this regard. She became more and more like an excellent manager. With every meeting, her ability to control the overall situation became stronger and stronger.
, at the same time, she is also good at summarizing and reflecting, and actively passes on and shares her summarized experiences with everyone. These are all essential qualities of an excellent leader.
So Wang Xudong is very pleased that along the way, he has seen everyone continue to grow.
"First of all, we must try our best to avoid such things from happening at the source. This incident also made us realize that the competition is getting more and more fierce now, and the methods are also constantly rising. It is no longer like before just from our
Products and services, starting from our factories and store environments, etc. Now, each of us is a part of Dongqi, and we are all closely related to Dongqi. What each of us does, and our image,
They all directly represent Dong Qi and will be considered to be closely related to Dong Qi."
"Don't think that this time there will be such serious consequences because it happened to Mr. Wang. In fact, we should be able to understand that this series of reactions occurred because it happened to Dong Qi. In other words, we should be able to understand that it happened to Dong Qi.
Today, Mr. Wang was attacked because of this hotel photo. He was considered to be a low-level leader of Dongqi, which caused a decline in sales for Dongqi. Then tomorrow, even an ordinary salesperson or worker of ours,
Even spitting may be regarded as the poor quality of Dongqi’s personnel, directly smearing Dongqi’s image.”
"And our sales staff's bad attitude towards customers may directly be magnified into the poor service quality of our Dongqi. Don't look at it as just a small thing. The cause of this incident is not just a normal relationship between friends.
Is this a trivial matter that cannot be smaller?"
After saying this, everyone felt a sudden realization. Indeed, if Jiang Xiaodie had not said this, they would not have thought about it so deeply.
"In other words, each of us may be related to Dongqi's image, and all our actions may directly affect Dongqi's development. Therefore, my idea is that we must strengthen quality and service.
In management, we must constantly improve to be better, and at the same time we must further establish various rules and regulations to help our employees establish a collective sense of honor and various behavioral norms.”
"When we continue to achieve higher standards from these details, it also means an overall improvement of our overall image and even strength of Dongqi. When we all have the awareness to strictly demand our own words and deeds, I believe
Our Dongqi can continue to do better, and we can also try our best to prevent such things from happening again."
Before Jiang Xiaodie finished her words, Wang Xudong took the lead in applauding. He said with a smile: "Let me add a few words. Xiaodie said it very well and summarized it very accurately. It is indeed at our current stage, even
We must pay attention to every stage of future development.”
"I did make a big mistake this time. To be honest, I was framed and deliberately distorted the facts. But more importantly, I did not pay attention to my own sense of proportion. My friends also criticized me for this, including me.
I also did a self-reflection, but what I thought of was that I should pay attention to all aspects of myself in the future and at all times. What Xiaodie said was more comprehensive and long-term. She could see Dongqi's future development.
Positioning, and ownership and awareness of each of us.”
"Indeed, when our Dongqi develops to a certain stage, it is equivalent to being pushed in front of the public, and is subject to supervision and restraint like a magnifying glass anytime and anywhere. Any seemingly insignificant behavior, once it rises to the height of the entire enterprise,
It will be different immediately. Not only me, but every one of us will represent Dongqi after we go out." (To be continued)