Chapter 1136 [Extreme service creates excellent reputation]
Around 13:00 in the afternoon.
A motorcade drove into an agricultural product supermarket located in the core area of the new city. The motorcade entered the square at the main gate and stopped here. Today, there were no customers in this agricultural product supermarket, and almost no employees came to work.
And it’s not just the agricultural product supermarkets in Xincheng that are like this. Currently, more than 400 agricultural product supermarkets in cities across the country are closed today.
Consumers everywhere now know that agricultural supermarkets are closed on Wednesdays and weekends every week.
Fang Hong got out of his car and chose today as a non-business day to avoid disturbing consumers' daily shopping. After all, his current popularity, especially in the city of Xincheng, is basically known to all women and children.
Going to an agricultural supermarket during the business period will definitely cause restlessness and congestion on site. The flow of people coming to the supermarket to buy food is already very huge, and for safety reasons, there may be more variables during the business period. Although it is not as good as abroad at home, it is
In a crowded scene, don't be afraid of tens of thousands, just be afraid of the unexpected.
Just when Fang Hong came out of the car, the accompanying staff had already followed him carrying the live broadcast camera. Fang Hong also greeted the netizens in the live broadcast room towards the camera. Currently, his live broadcast room has millions of people as soon as it is launched.
In fact, it is far more than these numbers, but has exceeded 10 million people watching online at the same time, because Fang Hong allows other platforms, including other anchors, to broadcast it, and does not mind others using the traffic at all.
The accompanying group of people followed Fang Hong into the supermarket, and the manager of the agricultural products supermarket followed him, waiting for his questions at any time.
"Today we are not going to talk about grand narratives such as space engineering, but only about firewood, rice, oil, salt, sauce, vinegar and tea that are closely related to everyone." Fang Hong said as he walked, and the live broadcast camera followed him. Although there were no customers inside the supermarket, Fang Hong said
When Hong came, the lights were brightly lit.
At this time, Fang Hong came to the fresh meat products counter. The lighting here was very normal. There were no fresh meat lights. The most essential color of the meat products was presented to everyone. This is also something that many consumers praised.
The meat product counters in other retail supermarkets or wet markets have fresh food lights. When you buy it, it looks very fresh and the meat has good color and texture. You only know you have been fooled when you buy it back.
This kind of thing never happens in agricultural products supermarkets. At this moment, Fang Hong looked back at the camera and said with a smile: "Someone once asked me, you have reorganized so many companies, which one is your favorite? Here
We are here for good reason, we have many successful works, and Agricultural Products Supermarket is not only among them, but also ranks at least in the top five in my mind."
Fang Hong walked away and said with the same smile: "If it is not a good thing, we will not strongly recommend it to everyone. I don't want to brag about it. Agricultural products merchants can rise up in such a short period of time and establish such an excellent reputation effect.
To become a phenomenal retail supermarket in major cities depends on its specialization, refinement and ceiling-level services."
"Let me explain why from the perspective of a customer? Even before entering the supermarket door, the details of humanized service have already grasped the hearts of customers. Many domestic shopping malls have not yet popularized pet care facilities, but our agricultural supermarkets have already set them up.
The temporary pet storage area not only has pet food, but also has sun visors, and everything is properly arranged.”
"There are free drinking water and disposable raincoats at the entrance of the supermarket. In summer, there are ice packs to cool the car seats. When it snows in the northern winter, there are dedicated mall employees with brushes to help dust the snow."
The live broadcast camera followed Fang Hong to the parking area of the shopping cart. He looked at the camera and said: "There are seven types of shopping carts in supermarkets, divided according to capacity and the age of the user, ensuring that every customer can have a more comfortable shopping cart."
shopping experience.”
"Here's a shot. That's it. Yes, the lockers here are not only free to try, but also have a row of refrigerated function cabinets on the top for customers to store frozen items."
"There are also supermarket restrooms that have cost millions of dollars and are thoughtfully equipped with an integrated hand-washing and drying machine. Disposable combs, cotton swabs, hand cream, hairpins and other daily necessities are all available."
"Including a spacious and warm mother and baby room, equipped with cribs, bottle warmers, water dispensers, disinfection cabinets and other baby equipment."
As he spoke, Fang Hong came to a vegetable shelf in the supermarket. He pointed to the introduction entry on the side of the price tag and said: "Details are still details. Any vegetables, meat, and seafood sold in the supermarket are marked with
The place of origin, purchase time, purchase price, and sales price are specified.”
"Look at this entry, it also thoughtfully states how long it can be stored, what diseases should not be eaten if you are sick, or what dishes are suitable for eating when you are sick, etc. Customers only need to read the card.
The entry introduction will make it clear at a glance the taboos of this ingredient.”
The viewers in the live broadcast room were also chatting hotly, and the barrage was very popular. One viewer netizen also posted a comment on a forum:
[Let me tell you something from my personal experience. Once when I was traveling, I wanted to buy a bottle of certain treasure porridge for my children to drink on the road. At that time, I happened to be in the agricultural product supermarket in the city, but the supermarket did not sell it. By the way, I asked the salesperson which brand was better, and he told me
I didn’t want to sell it because they all had additives that were not good for children. But I insisted on wanting a can, but he still wouldn’t let me buy it. He said that you should boil some pear soup when you get home and put it in a thermos cup to take away. Don’t give it to children to eat.
From now on, I will always go to the agricultural supermarket to buy groceries.]
At the same time, netizens who were viewers in the live broadcast room also said that what K God said was not exaggerated. The major agricultural product supermarkets currently operating across the country are indeed what he said, because many viewers in the live broadcast room have personally consumed
The experience and word-of-mouth are also opened in this way.
The barrage interaction was also very popular, and many netizens who had been to the agricultural product supermarket shopping experience also talked about their own experiences.
[As a loyal user of agricultural supermarkets, I can responsibly say that everything K God said is true.]
[It’s really different. Agricultural product supermarkets treat every customer as a “person”, not just a “food and clothing parent” or a simple and crude “money bag”. Can you believe a supermarket that buys agricultural products?
, there are sixty or seventy free projects...]
[When you buy shrimps, the supermarket can help you trim the shrimp strings. When you buy fruits, the supermarket can help you peel and cut them into pieces. The key is that there is no extra charge.]
[If you are not satisfied with the product? Return it! If the food tastes bad? Return it! If the fruit is not sweet? Return it!]
[Indeed, you can return it if you are not satisfied.]
[In addition to the ultimate service and perfect after-sales service, what moved me the most was the friendliness and considerateness of the staff in the supermarket. I remember once in the fruit and vegetable weighing area, I often heard the staff weighing and talking to customers.
Talking about family life: How many children do we have? Are they all in school? Who is not confused by the phrase "our family"? Haha!]
[Super agree, Agricultural Products Supermarket uses its own unique business philosophy and strategy to make us customers feel sincerity, warmth and respect. In my opinion, it is not only a supermarket selling agricultural products, but also a way of life.
Disseminator of life attitudes and values.]
[There is such a magical supermarket? I didn’t know about it until now? I’ll go check it out tomorrow...]
[Ever since I learned about this agricultural supermarket last year, I have only gone to the agricultural supermarket to buy groceries. Not only is the shopping experience good, the prices are transparent, and the food is super safe, but the variety of dishes in it is super rich, covering all kinds of daily life needs of ordinary people.
All food ingredients can be purchased in this supermarket.]
