The next morning, after Li Guangyu came to the office, assistant Yao Jingwei reported to Li Guangyu: "Li Sheng, Ms. Du Yuemei from London sent news that Carrefour Group has recently strengthened the supervision of product quality in their supermarkets, especially in terms of food quality.
, she is worried that Carrefour will confront our Hengyu Supermarket Group over this."
Food safety has always been a major issue. Once a supermarket has a problem in this area, it will be a huge blow to the entire group.
Li Guangyu has been emphasizing this. This time Carrefour seems to be trying to find some breakthroughs in this regard.
Li Guangyu said: "Go and notify Li Xuelan to come to my office."
Li Guangyu knows that it is not enough for the top management to pay attention to this aspect. There is no need to establish a comprehensive testing agency and conduct random inspections on all products purchased by the supermarket group. Unqualified products will not be put on the shelves to eliminate quality and safety problems, especially food safety.
This is an issue that is really related to the safety of citizens. We cannot leave the safety control valves only in the hands of manufacturers. The supermarket group also needs to control it to reduce the occurrence of such incidents.
Li Guangyu is aware of some cases in later generations, and he does not want such a situation to appear in his supermarket. The negative impact would be too great and would be very detrimental to the future development of Hengyu Supermarket.
Although the establishment of a testing department will increase the group's operating costs a lot, it is insignificant compared to the group's income. Only when the quality inspection department is established can the group be assured and the customers who purchase can also be assured.
After Li Xuelan arrived at the office, Li Guangyu told Li Xuelan about Carrefour's situation.
Li Xuelan immediately said: "Li Sheng, our Hengyu Supermarket Group has always attached great importance to product quality issues, and the top management is also strictly supervising it. I believe there will be no problems."
Li Guangyu said: "This alone is not enough. At present, whether it is Hengyu Supermarket Group or Watsons, the quality of our purchases is still controlled by the main manufacturers. We do not have much initiative, which is very detrimental to us. Our group itself also needs to
Establish a quality inspection agency to conduct random inspections on the products we purchase. Unqualified products will not be put on the shelves. This is the same in both supermarkets."
At present, supermarkets have not established their own product quality inspection institutions, so Li Xuelan has not considered the group to establish such an institution before. After all, the testing equipment and technical requirements in this area are relatively high, and the requirements for employees are also quite high, so the investment will not be a small amount.
.
However, since Li Guangyu has given instructions, she is naturally willing to establish a quality inspection agency so that their group can take more initiative and prevent some substandard products from appearing on their supermarket shelves.
Especially when it comes to food, they have their own quality inspection agency, which allows them to control food safety so that customers can buy safe and secure products.
Li Xuelan said: "Li Sheng, I will start preparing for this matter when I get back, and strive to set up the organization within a month."
Li Guangyu knew that Li Xuelan was planning to recruit people elsewhere again. Machinery and equipment were easy to manage, but personnel were not easy to find. Li Xuelan dared to boast that he could pull up the organization in one month. He would not have been able to do it so quickly without recruiting people.
.
Li Guangyu said: "In terms of quality inspection agencies this time, food safety is the top priority. Our supermarkets must also pay attention to the products on our shelves. All expired products are not allowed to be sold on the shelves. We must not be negligent in this regard so that customers are willing to come."
When we buy products from our supermarkets, we trust our supermarkets, and we must be responsible for their safety."
"Li Sheng, we have been emphasizing this aspect. Since the opening of our supermarket, there has not been a single case of expired products being sold on the shelves. At the same time, our group inspection department has also regarded this aspect as an important inspection target. I believe
Our employees will never make such a mistake."
Li Guangyu is also relatively relieved about this. In the past two years, his supermarket has not had any disputes due to food safety issues.
The establishment of the quality inspection agency this time also ensures that Hengyu Supermarket Group can continue to operate for a long time. As long as the quality inspection agency fulfills its responsibilities, Li Guangyu believes that the probability of food safety problems in his supermarket group is quite low.
"Xuelan, not only our Xiangjiang market should pay attention to it this time, but also Baodao, Japan, South Korea and Southeast Asia. The quality problems of some other small items will not have a big impact, but the food aspect is not a trivial matter. Once something happens,
If the problem arises, our supermarket group will face a very big impact and may even be boycotted."
Especially for stores like Li Guangyu's in other regions, once a problem that attracts attention from all walks of life arises, Hengyu Supermarket Group will be pushed to the forefront in an instant. People in various regions are easily affected by public opinion. If competitors push behind
, their supermarket is likely to collapse.
Li Guangyu believes that as long as such a problem occurs in his own supermarket, no matter it is some local supermarkets, Carrefour or Wal-Mart, they will not let go of such a good opportunity. He will definitely add fuel to the flames to attack Hengyu Supermarket Group.
develop.
Li Xuemei said: "Li Sheng, I will convene a group high-level meeting in the near future, and the top leaders from each region will return to Xiangjiang to attend. At that time, I will focus on this aspect to ensure that our supermarket group can develop steadily and rapidly in various regions.
To avoid being squeezed out of the market.”
After Li Guangyu left, Li Guangyu also ordered Yao Jingwei to inform Regal Hotel Group that they must pay high attention to food safety.
Carrefour's actions this time served as a reminder to him that he needs to be careful at all times, especially when it comes to customer life safety. Once there is any problem here, it will become a target for competitors. And this target
It is quite fatal to the Li Group and can easily bring the current rapid development of the Li Group to a halt.
Li Guangyu read some plots in novels in later generations. Supermarkets were fighting. Some deliberately arranged for people to cause physical problems after eating and buying the other supermarket's products to cause trouble at the entrance of the other supermarket, in order to damage the reputation of the other supermarket.
Although Li Guangyu has not encountered such a situation yet, and he does not think that his competitors Carrefour and Wal-Mart will do such a thing, and those local supermarkets will not provoke them, the Li Group.
However, Li Guangyu still needs to establish a quality inspection agency, so as to prevent some products that do not meet the quality standards and are even harmful to the human body from being circulated on the market through the channels of Hengyu Supermarket Group.
The battle between Hengyu Supermarket Group and Wal-Mart and Carrefour will last for decades. If Hengyu Supermarket Group wants to gain the upper hand in the future, it needs to be better than Carrefour and Wal-Mart in all aspects, especially in terms of quality, so that customers will have more confidence in Hengyu Supermarket Group.
Only then can you feel more at ease.
As for whether this Carrefour inspection is a routine inspection, or whether it is a breakthrough in this regard to open up the situation in Asia, Li Guangyu doesn't care much about it. As long as the quality of his group's products is strictly controlled, then whether it is Carrefour or Wal-Mart, it will
On the one hand, there is no opportunity to find, and it is impossible to turn defeat into victory.