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Chapter 366 Citibank Headquarters

There are robberies, armed fights, gun battles, and the power of the Mexican drug lords can even fight against the government. The security situation there is really terrible.

"Boss, we are going to stay in Mexico City for half a month. I suggest hiring a security company to be responsible for the specific security work. Citibank's senior executives did the same thing when they went to Mexico. It's really too chaotic there."

Ya suggested.

"Is this necessary?" Sun Dahai has never been to Mexico and doesn't know the situation there.

"It's necessary, boss. If you were white, the situation might be better. Local criminal organizations are less willing to offend white people.

But if you are a person of color and you have money, you really have to be careful about being noticed when you go to Mexico City.

During the years when I worked in Mexico, I often heard that our clients were robbed or even killed, and most of them were people of color.”

"Oh, since it's such a mess over there, is anyone still willing to go?" Sun Dahai asked with some confusion.

"Of course, Mexico is not all like this. There is still security in the areas controlled by the government. But generally speaking, it is relatively backward. So every year, many Mexicans sneak into the United States to seek life.

Manager Zhu asked me to accompany you just to guide you and avoid those dangerous places."

"Well, since you said so, let's find a security company. Let them make arrangements when we go to the Citibank headquarters tomorrow."

It's getting late, everyone is getting ready to go to bed.

The room Andrew booked for Sun Dahai was a suite with an entourage room. Alaya joined temporarily, so Andrew gave her another standard room on the same floor.

Alaya stood up to say goodbye and prepared to go back to her room to rest. Before leaving, she hugged Hu Cheng and said to him, "Thank you for saving me." Then she turned to Battelle.

Battle didn't take it seriously and stood up to accept Alaya's thanks. Alaya also hugged Battle, leaned into his ear, and whispered: "Thank you, my hero."

When Barter wasn't paying attention, she stood up on tiptoes, kissed him quickly on the face, and then ran away with a blushing face.

Barter touched the face that had just been kissed with his hand, looking confused.

Sun Dahai and Hu Cheng clapped their hands and laughed loudly.

It seems that Battelle's hero saved the beauty today and won the favor of the beauty. His spring is coming.

Not to mention how Barter and Alaya tossed and turned tonight, unable to sleep.

The next day, the two men, with dark circles under their eyes, followed Sun Dahai and Hu Cheng to have breakfast in the hotel, then left the hotel and walked to the Citibank headquarters 300 meters away.

Sun Dahai and his entourage walked into the spacious and bright lobby on the first floor of the Citibank headquarters. Alaya walked straight forward and whispered a few words to the reception staff who came up to them.

The reception staff enthusiastically led them into the elevator.

In the CPC reception room on the sixth floor, Sun Dahai, Battelle, and Hu Cheng were eating exquisite snacks and drinking fragrant coffee, while waiting for Alaya and Lan, the CPC senior manager who hurriedly came to handle the certification procedures.

Dioton verifies and verifies various account information.

More than two hours later, Sun Dahai signed his name on several documents. At this time, he had become a distinguished customer of Citibank CPC2.

There is no solution to the long verification time. Since the upgrade of Sun Dahai's customer level in Citibank was decided in a hurry yesterday and there was no time to make an appointment with the Citibank headquarters, so today's verification work was completely done on the fly.

Sun Dahai's account opening bank is in Xiangjiang. Nowadays, computers and the Internet are underdeveloped, so a lot of information needs to be completed by making phone calls and consulting paper documents.

It only took two hours to complete the verification. Citibank's work efficiency is already very good.

But having said that, this is why the verification of CPC-level customer information is so fast. If it is an ordinary customer, Citibank will not take it so seriously. If you come directly to the door without an appointment, even if the bank accepts it, you will still have to wait.

By convention, Citibank Private Banking customers (CPC) will be grouped into groups and assigned full-time customer service personnel to provide telephone services.

CPC2 goes one step further and directly corresponds to a three-person service team that provides services to customers 24 hours a day. The service items are not limited to financial investment and wealth management, but also include life, consumption and even legal services.

This service group, like the link between customers and banks and other professional service companies, quickly delivers and solves customer needs.

Of course, such services charge a lot of money, but compared with the professional services received, the money paid by customers is still worth it.

Since Sun Dahai is Chinese, the CPC Customer Department painstakingly arranged for a Chinese customer service manager to serve Sun Dahai.



Chen Xi, twenty-four years old, is a graceful woman from the Jiangnan water town.

After graduating from high school in 1980, she received support from her aunt who immigrated to the United States and came to New York. After one year of intensive study, she studied in the Department of Finance at the City University of New York.

Three years later, in 1984, she graduated with all her credits ahead of schedule and entered the Citibank headquarters.

Today, as usual, Chen Xi came to the office early. After cleaning, he sat on the office chair and read the daily information prepared by the bank for customers.

Chen Xi has been with Citibank for more than two years. After the six-month rotation internship required by the bank, she was spotted by Randy Orton and stayed in the CPC client department.

Chen Xi's current team has a total of four people, responsible for serving 26 CPCs.

Their job is to help customers solve various problems and promote the bank's various financial products to customers, and earn commissions while completing prescribed tasks.

Two people in the team work the day shift every day, one person works the night shift, and the other person takes a break. This cycle ensures 24-hour full service. This is the bank's fixed customer service team establishment.

There is another intern in the group now, and it is said that the backstage is relatively tough. It is very likely that after the internship ends, he will squeeze out someone in the group and occupy one of the positions.

Chen Xi knows that her current job position is relatively the best, it is relaxed and comfortable, and she can earn more money if she does her job well. Many bank colleagues are watching her with eager eyes, hoping to take her place.

But she has no backing, so she can only rely on her own hard work to prove her ability, and the rest is left to fate.

The bank's daily information that Chen Xi is looking through not only collects various information, but also analyzes several financial management projects currently promoted by the bank.

She needs to understand and memorize this information as soon as possible. If she doesn't understand it herself, how can she sell it to the right customers?


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