Shen Dapeng took a deep breath, and there was a sharp look in his eyes again.
If he wants to be ruthless, he doesn't want to see who he is facing?!
On the surface, he is now the operations director of Wanhai Plaza, but in fact, he is the actual chairman of Wanhai Plaza. To compete with a chairman, Zhu Yuanfeng seems a bit too green!
Shen Dapeng has long had a strong opinion of Zhu Yuanfeng. He is in his position but does not seek to achieve his goals. Can such a person manage a square well? Sooner or later, the square's income will be cannibalized by such a person.
If Shen Dapeng hadn't thought it would be inconvenient to reveal his identity, he would have fired Zhu Yuanfeng long ago.
But now that the other party has forced him to this point, Shen Dapeng has to change his original idea. It is only normal to take advantage of this moment to get rid of Zhu Yuanfeng.
However, conjectures are conjectures, and everything still requires sufficient evidence. We have to find ways to collect certain evidence. This is what we should do now.
For the sake of the overall situation, the most important thing at this time is to deal with the headache of consumers making trouble first. Otherwise, if we ignore it, the negative impact will continue to expand, which will be very fatal to the reputation and sales of the square.
.
Shen Dapeng thought calmly for a moment, then quickly walked into the square while glancing at Li Bing who was standing aside, "Go over and have a look."
Hearing this, Li Bing nodded hurriedly and followed Shen Dapeng inside.
The group of consumers were still chattering around the security guard, and the security guard was obviously helpless. He couldn't get away, and his explanations were useless. When he saw Shen Dapeng and the others coming over, his eyes suddenly lit up and he looked like he was asking for help.
Look at Shen Dapeng.
"Director Shen, you're finally here. Take a look. These people are holding me back. What do you think I can do?"
The young security guard shouted hurriedly and explained to the group of angry consumers, "No, the person in charge is here, you can go and reason with him."
Because of the young security guard's words, the group of consumers quickly turned their attention to Shen Dapeng and Li Bing, looking at the two people with suspicious eyes.
"I am Shen Dapeng, the operations director of Wanhai Plaza. I specialize in managing shops. If you have any questions, please tell me. Don't embarrass our security personnel."
Shen Dapeng walked to the crowd and stood still, smiling and saying hello to everyone.
This group of consumers seemed to believe Shen Dapeng's words and quickly let go of the security guard and surrounded Shen Dapeng in the middle.
"Operations director?" One of the middle-aged men looked at Shen Dapeng angrily, "Can you handle it?"
Li Bing on the side knew that these consumers were not easy to mess with, and was afraid that Shen Dapeng would suffer. He hurriedly stepped forward and explained with a smile, "Yes, he is indeed the operations director of our plaza and can help you deal with the things you encounter. Please don't
Don't worry, come one by one, we will definitely give everyone a satisfactory result."
Li Bing's words somewhat calmed down the anger of the consumers present. Another strong man then said: "Since you can handle it, then we believe you. Now we have bought these fakes. You said,
what to do?"
"Yes, we all bought fake and shoddy products. The merchants are now closed and running away. We can only come to your square. You should give us an explanation."
"The majestic Wanhai Plaza, under the banner of genuine products, openly sells fake and shoddy products. Isn't this too shameful?"
"Don't be afraid, everyone. They won't handle it in the square. Someone will speak up for us. I have already called the TV station and they will send someone later."
All of a sudden, those consumers started shouting again, causing other consumers shopping in the square to stop.
Shen Dapeng smiled slightly and waved to everyone to stop talking. After everyone's voices gradually weakened, he continued: "I, Shen Dapeng, promise you that I will definitely give you a satisfactory result, but the premise is that I have to
Let’s understand the situation first, right?”
Having said this, Shen Dapeng looked at the shopping customers around him and said, "It's a bit inappropriate for everyone to just stand and talk like this. How about we go to our conference room and let everyone drink water and rest, and we can talk about the specific things later."
?”
At present, the square is in normal operation, and there are many people coming to shop. If these consumers are allowed to continue making noise, the impact on the square can be imagined, so Shen Dapeng thought of asking everyone to go to the conference room to talk.
Shen Dapeng's amiable manner made most consumers feel much better, and some consumers even cast approving glances at Shen Dapeng.
"Director Shen is right. We have been tossing here for so long. Why don't we go to the conference room to take a rest so that we can have enough energy to talk about this? Everyone, come with me."
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Li Bing quickly followed Shen Dapeng's words and invited everyone to follow him to the conference room.
"What the director said makes sense. Let's all go."
"That's right, after standing for such a long time, it's time to take a break and drink some water. Let's go together. I don't believe there are so many of us. Are we worried about what tricks they will play?"
"That's right, let's go together and have a good talk. If they don't give a reasonable result, we will stay at Wanhai Plaza today."
Dozens of people shouted in low voices and followed Shen Dapeng and Li Bing towards the conference room.
The conference room in Wanhai Plaza was quite large, and it was more than enough to accommodate dozens of people. So after everyone was seated, Shen Dapeng motioned to Li Bing to call a few girls from the reception department and poured a glass for each of these consumers.
hot water.
After everyone calmed down, Shen Dapeng, who was sitting in front, smiled and said to everyone: "First of all, on behalf of the company, I would like to express my deep apology for this unpleasant shopping experience!"
After Shen Dapeng finished speaking, he stood up directly, looked at the dozens of ordinary consumers present, and then bowed deeply.
At this time, not only the dozens of consumers were moved and stunned, but also Li Bing, who was sitting aside, looked at Shen Dapeng with surprised eyes, looking a little incredible.
Shen Dapeng is the operations director of Wanhai Plaza, but Li Bing did not expect that he could actually lower himself and sincerely apologize to the consumers in front of him.
But soon, Li Bing also figured out that the reason why Shen Dapeng did this was to solve the problem instead of choosing to avoid it. Such courageous and responsible spirit shocked Li Bing's heart, and at the same time, he admired Shen Dapeng even more.
At the same time, the entire conference room fell silent.
Perhaps, these people had the same idea as Li Bing at this time, and they did not expect that an operations director would sincerely apologize to his victims!