Everyone also raised their heads, really confused by Xiao Bailong's thinking and had no choice but to follow him.
“My team is good and tourists are happy. What is most satisfying first of all? Eat! In fact, you know best what is delicious and where is delicious.
I take tourists to eat at restaurants recommended by you. But you don’t take tourists there yourself. You may have suffered a loss and are wary of tourists, but most of the people who come out are here to eat, live and have fun, not to find trouble.
Now both sides are on guard. You won't take on responsibilities that you shouldn't bear, but you can't stop eating because of choking. We are all common people. If you eat happily, your trip will be half smooth.
When it comes to food, accommodation, travel, shopping and entertainment, food is at the top of the list. Unpalatable team meals should be banned. Now no one can afford that meal."
"Aren't you going to close down the team restaurant as well?" said a tour guide.
He Huan looked at everyone, "They opened the restaurant themselves, why do you ask me to close them down? If you open a restaurant, it's affordable and delicious, and there are customers and business. If it's not delicious, it should be closed down! That's why they closed it down themselves.
What does it matter to me?”
Everyone covered their faces.
"Are you used to taking the blame and taking everything on yourself? If they don't want to go bankrupt, they raise their standards. It's not like you just have to deal with them, still be waiters, and add food to tourists yourself.
There should be no rules on what to eat, as everyone is different. But the team meal has the same dishes at every table. In order to cater to the tourists from all over the world, the standard is to eat until you die, but it is already very unpalatable!
Aren't they always clamoring that they don't make money? If they don't make money, the service is not good, the tour guide becomes a waiter, the tourists don't eat well, they scold the tour guide, and the waiter becomes worse and worse. A vicious cycle.
How come the restaurant has become our boss? If it doesn’t make money, then don’t do it! You want us to take him to play and be the boss? The waiters let the tour guide do it. Are you still willing?"
Everyone is funny and sad at the same time. Isn’t this a habit?
"You all can't eat, so let the tourists eat? What kind of meal money do you need to go out to play? Especially the tourists who signed up for quality tours. I had a team meal in my first group, and later they collectively asked me to take them in
Eat out.
If men and women can't eat well, how can they be in the mood to do anything else? Those things that can't be done well should be given up. We can be relaxed and tourists can be relaxed."
Everyone nodded, who doesn’t want to relax? But the travel chain has been tied together for a long time!
"Nowadays, there is a trend that there are fewer and fewer group meals. In the past, there were three meals a day, but now you basically take care of dinner by yourself. You who lead the group also know that tourists don’t like group meals, so you recommend special meals, charging 100 per person, Lugu Lake Wedding Banquet, Shangri-La
Toast feast.
If the Mosuo people don't hold weddings, serve wine, or treat guests, how can they hold wedding banquets? Aren't wedding banquets just a trick of the merchants and you to deceive tourists?"
Everyone covers their faces, and it’s the most painful thing for colleagues to uncover their scars!
"The same goes for the toast banquet. If the toast is gone, there will still be a toast banquet. If this can really satisfy the tourists, it doesn't matter what kind of banquet it is called.
The key point is that they are all fixed dishes, and they do not take into account the different tastes of tourists. For one hundred yuan, the travel agency and tour guide driver have to split the points. You can also imagine whether the special meal is worthy of the name?
Anyway, wherever you go, there is a set of special meals specially prepared for tourists. You don’t eat it yourself, you make appointments to go out to eat delicious food.
Yunzhou has a lot of delicious food. If you don’t take advantage of this to open up the taste buds of tourists, warm their stomachs, and keep their hearts, what the hell are you feeding them?”
Everyone covered their faces.
"I wonder who tied the travel together? Although it is food, accommodation, travel, shopping and entertainment, there is no rule that they must be bundled together for fun, right?
Whether it is a restaurant or a shopping store, if you want to survive, you should let them adapt to the market, instead of pointing the tour guide to take tourists there like dad. No one owes anyone."
"The same goes for shopping stores. Chasing and beating up tour guides is awesome! You all think I deserve it, right? You are the dutiful sons! Yes, the entire line has been supported by shopping for so many years, and they have become everyone's fathers.
But I don’t rely on them to support me, so why should I spoil them? Now you don’t rely on them to support me, so do you dare to have stronger wings?”
Everyone lowered their heads. It was true that they had not been tough. It was dad who gave the money.
"Whether it's a restaurant or a shopping store, if you want us to play with these crappy things, we should take the initiative to improve ourselves and adapt to the market, instead of acting like bosses for us!"
No one said anything, but I was somewhat convinced by him.
These restaurants and shopping stores that rely on tour groups used to treat tour guides as the God of Wealth, respectful and smiling. But with the sharing, it feels like the tour guides support themselves, and their faces are not their faces and their noses are not their noses. But the tour guides are getting more and more points.
There are fewer and fewer people coming! It’s just that no one has earned anything, it’s difficult for everyone, and everyone has a bad temper.
"In the past, those quality tours were not called quality tours. The food was like pig food. At least one store, no matter whether you force it or not, the fact is that tourists will be cheated. The quality tours we set now can include meals and shopping.
Already."
Everyone look at each other.
He Huan said: "If you order such a quality group, what are your conditions?"
Lu Kuan said: "During the peak season, in order to find tour guides to take groups, travel agencies will go out for 300 to 500 days a day. But in normal times, when there is no shortage of people, there is no guide fee. There may not be tours every day.
.But I have to eat every day!
In fact, two to three hundred a day is a relatively common price in the industry. This is the peak season. But how much does a tour guide pay for a day's phone calls? There is never any subsidy for these. If there is any problem, the tour guide fee will be deducted.
If you can no longer get commissions from shopping stores, how can you survive for two to three hundred days? Basically, you take dozens of tourists around the clock from morning to night, standing in the car, talking and coaxing, and running outside
I'm going to have to treat the driver to a meal.
It’s so tiring, but why do it for nothing! Sometimes we have to lose money to get in! We have no contract, no insurance, and no subsidy. We only earn a day’s money by leading a group for a day. So the guide fee must be at least 500, right?”
Everyone nodded.
"That's all you can do?" He Huan looked at them, "I don't have Si to accompany me to dinner, and I have to make phone calls frequently. What can I do with five hundred?"
Everyone looked at him and couldn't do anything, but the previous price was two to three hundred, and it was only available during the peak season!
"Paying the driver a fee is a matter for the travel agency and the team, and it can no longer be counted on us." He Huan said, "Treat the driver to dinner? I don't know how you came up with this rule? You are always acting like a grandchild."
Everyone covered their faces.
"No, if the driver is willing to solve the problem by himself, and if he is willing to work with the tourists, then let's go AA. If the driver is from a team, then talk to the team. If the driver is from a travel agency, then talk to the travel agency.
Don’t take any deductions from tour guides. Is this industry so strange? Two part-time workers, the boss doesn’t pay them, and one is asked to share the food with the other?”
Everyone laughed, even though it was unreasonable, but it has always been like this.
"In the past, the 20 yuan meal price was not good for tourists, and everyone could not make money. Now that we no longer need group meals, we will subsidize the meal expenses to the tour guides," He Huan said.
Everyone nodded.
"Drivers should get their fares. They don't have to work harder or harder than other drivers."
"The main reason is to allow the driver to cooperate with the work, but there is nothing we can do," said a tour guide.
"It is their professional requirement for tour bus drivers to cooperate with tour guides. There is no need to support them. If tourists in the quality group do not go to shopping stores, there is no need for the driver to drive as slowly as a tractor to cooperate with you to pave the way for shopping. They just drive normally.
.”
"Actually, the driver had a big opinion this time! Because the driver also pointed out that he would get a share of the shopping!"
"Now that there is no sharing of purchases, they have to ask for wages from the team. In the tourism industry, they don't give money and even have to advance money to work!" He Huan said.
"The main reason is that no travel agency has signed a formal contract with us and paid us wages. So everyone works hard to earn money when they can. Because there is no stable income, we may lose the next tour."
He Huan looked at them, "What's the difficulty in signing a formal contract?"
"Travel agencies do not hire tour guides. Each travel agency stipulates a few official tour guides. These are contracted and paid, but they have to work. That is, when you are not leading tours, you have to work as a consultant and do odd jobs in the company!"
"Yes! Those of us who are used to running around outside can't sit still at all."
He Huan smiled.
Everyone also laughed. After all, the tour guide loves freedom all his life!
He added bitterly: "Tour guides are really tired, both physically and mentally. They have a lot of responsibilities and a lot of pressure. It was so naive to think that being a tour guide would allow you to eat, drink and play for free! Like traveling and being a tour guide are two completely different things!"
"Although tired, working as a tour guide makes it difficult to adapt to other industries. It's not because of lack of ability. The most unacceptable thing is punching in and out and sitting on the clock!"
"Yes! So it is difficult for tour guides to change careers. They work until they are in their thirties or forties, and they like to assign tours to young tour guides. There is no room for advancement in this profession. What if we don't make a profit while we are young?"
He Huan pondered.
"Low-price tours are stressful, but if you don't have any conscience, you can still earn tens of thousands or even tens of thousands a month. But without shopping commissions, your income may be significantly reduced."
He Huan pondered for a while, "It's definitely difficult to reach tens of thousands. We are not used to earning a dead salary. But in addition to guides and guides, we also have tips from tourists. You don't want to tip for low-priced tours. For quality tours, I will be the first
The tour tip is more than 10,000 yuan.”
Everyone's eyes widened in envy.
Liang Ming, senior brother and senior sister looked at him and couldn't help laughing, "More than 10,000, Miss Long only accounts for 10,000!"
"For the second group, they also wanted to tip. But I didn't ask for it. Now it seems that tourists should not refuse tips. This is recognition of our service.
So everyone must treat them sincerely and provide good explanations and services. But we can’t expect this. Calculating the two yuan, it should be enough to earn tens of thousands a month.”
Everyone nodded, looking forward to it.
"No matter what, because shopping has ruined the tourism market, it may become more and more severe in the future. We can turn around early and take the cultural tourism quality tourism route, and we can also seize some proactive opportunities."
"Yeah!" Everyone nodded.
We already trust him a lot, and each raised his own concerns and what conditions can be used to resolve these concerns.
By 11:30 p.m., everyone was done with it, and no one had any new ideas.
Everyone raised their glasses together, "Then please ask Xiao Bailong to lead us to fight for fair conditions!"
He Huan stood up and everyone stood up.
He Huan raised his glass and said, "Thank you, I will do my best. I hope everyone will stick with us and work together to build quality tourism in Yunzhou!"
Everyone drank it all.
He Huan has always been a polite and cute little brother who needs everyone's guidance. But this time, he has become everyone's leader.