The customer service salesman smiled bitterly and said: "Mr. Cheng, this matter is not something I can decide, and the 40% off price is really very low."
"This matter is actually very simple. Without such a thing, you would just charge three million and make whatever profit you deserve. Now that this incident has occurred, it was originally very detrimental to your company, but you still want to take advantage of this opportunity.
Make more money. What's the point? I help you, but you still rob me. That's it, don't call me again."
The other party heard that Cheng Yu wanted to hang up again, so he hurriedly said: "Mr. Cheng, don't worry, I will discuss it with our general manager and try to help you get the most reasonable discount."
"It's not the most reasonable, but you can only charge the original fee. I'm only responsible for paying the last part of the balance. That's fine. If not, don't call me again." After that, Cheng Yu hung up the phone again. Du Xiaoyu looked at him, shaking his head frequently and making tut-tut sounds.
"You really deserve the name Cheng Hexi. The total price is three million, and you have to get it at nine hundred thousand. Tsk, can you still get some face?"
Cheng Yu rolled his eyes and said, "You understand, for every penny I save, you can also save half."
"The problem is that your conditions are too harsh, right? If it were me, I definitely wouldn't agree."
Cheng Yu rolled his eyes again and said: "Then tell me, why do they have it? If I hadn't been the enemy, would they have been unable to collect 30% of the balance?
We only have two or three days, and the salesperson is still talking to me now, which means that they have not used the limited time to come up with a solution. Even if they sell it separately, they have not been able to sell any of the rooms on the island.
room.
Unless a miracle occurs within the next twenty-four hours, it is impossible for them to recover their losses.
I don’t know how they cooperate with the hotel. Even this order can be withdrawn from the hotel, either at the risk that the other party will never cooperate with them again, or they can only spend part of the money to make up for the hotel.
Party’s losses.
If they also break the contract, even if they compensate according to the contract with the hotel, it may affect their future reputation. Now they actually want to make more money from me?
If it were me, even if someone is willing to take this order with less money, as long as the travel agency can avoid losses and its reputation will not be damaged, then I will definitely be willing.
It’s true to say business is good, but when your only customer has made clear demands, I would rather not make money and maintain the company’s reputation anyway. Let’s see what they choose.”
Du Xiaoyu thought for a while and felt that Cheng Yu's words made sense. This was probably a matter of long-sightedness or short-sightedness.
In other words, Cheng Yu dealt with the problem from the perspective of wanting to make the company number one in the industry, while the other party was just a migrant worker, so of course they only took into account their immediate interests.
Even the boss of the other company may choose to be the same as the general manager. After all, you can't require everyone to have the same perspective as Cheng Yu.
But Cheng Yu is obviously not wrong, and even if the other party does not choose this way, the other party is not really wrong.
As Cheng Yu said, the other party can choose.
They can choose to obtain their normal profits according to the initial order, while ensuring that the company continues as usual.
You can also choose to try to get more profits from this order, but you may face a difficult situation, especially when Cheng Yu is so strong.
Du Xiaoyu can actually analyze what kind of contract the travel agency negotiated with the hotel.
The hotel was able to offer such a big discount on the island package price of 200,000 yuan a day. Firstly, the twenty days allowed them to save time, worry and a lot of costs. On the other hand, it was also because of the other party's island package.
Requirements.
In this way, unified actions and unified planning will save a lot of costs.
Even the owner of the previous order could not use all the twelve rooms on the island. In terms of other expenses, it is undoubtedly another cost saving.
You know, the hotel's discount is likely to be close to half.
After all, these three million miles also include the profits of travel agencies and the expenses of chartering flights back and forth for their clients.
Therefore, the hotel will definitely ask the travel agency not to turn this order into an order for individual travelers, and either cancel it as a whole, or implement it in accordance with the original contract.
This is also the reason why travel agencies are unable to split orders into individual orders.
It can be said that if they lose Cheng Yu as a customer, it will be a lose-lose situation for them and the hotel.
And even according to what Cheng Yu said, the travel agency must give up its own profits to ensure the execution of this order. This is actually a win-win situation for them, the hotel and the customers.
Of course, it is the other party’s problem whether they can turn this corner in the end.
When the dinner between the two was about to end, the customer service salesperson finally called again.
"Hello Mr. Cheng, our general manager has carefully considered your request and finally decided to give you this discount in accordance with your request. We have collected a total of 60% of the deposit from the original order customer..."
Cheng Yu interrupted the other party without saying a word: "No, it's 70%. Your booking payment method is 343. Of course, you can continue to be pretentious with me, but I'm also sure that the information I got is absolutely
Correct. You guys are so insincere, I think it’s better not to continue negotiating this order.”
"Mr. Cheng..." The other party exclaimed, but Cheng Yu still insisted on hanging up the phone.
In a certain company, a man in his fifties had a sullen face. He stared at the customer service salesperson who had cold sweat on his forehead and said, "Have you disclosed our order payment method before?"
"Of course not, Mr. Huang, how could I talk to the customer about the previous customer's contract? For orders like this, our advance payment methods are fixed. It's not unusual for him to know."
"But every order has room for negotiation. How can he be so sure that we must charge the advance payment according to the normal order?"
The salesperson was very uneasy, but could not explain Mr. Huang’s doubts.
Mr. Huang actually understood that the sales were not to blame. Finally, he sighed and said: "Call him again and tell him that we did only collect 60% of the customer's advance payment. But we
Now I would rather not make any money myself, but still have to digest this order. Give him 30%."
The salesperson breathed a sigh of relief and quickly called Cheng Yu again.
"Mr. Cheng..."
Cheng Yu said with a smile: "Your boss agreed, right? However, my current quotation is 2.50% because you are dishonest. I estimate that the profit of your order should be about 10%. Now, this profit is for our family
Half of it..."
"Mr. Cheng, that's not the case. In fact, the advance payment we received from the previous customer was indeed only..."
"Are you sure you want to continue lying to me? You still have 5% profit. If you keep talking, there will be no more orders..." Cheng Yu interrupted the other party with a smile.
The salesman was stunned and looked helplessly at his boss.