Li Xiang helped Yi Yao open up her mind. In the past, she only thought about how to negotiate refunds with customers, but she did not take into account the user's psychology of wanting to receive compensation.
A professional operator didn't think of this. Yi Yao knew that she had fallen into some kind of thinking circle under high pressure.
If it weren't for Li Xiang's help, she might not have been able to think of such a good idea.
Using Reading Coins to compensate users can provide users with psychological satisfaction and promote refunds. In addition, although Reading Coins can be exchanged for cash, there will always be some die-hard fans of the live broadcast room who will use the money to play games in the live broadcast room.
Reward.
Even if there is no reward and the refund problem can be solved satisfactorily, each user's compensation of ten yuan of reading coins is only a loss of two to three thousand yuan.
Compared with the loss of old users and shipping losses, these losses are nothing.
"How's Yunchuang doing lately?" After the refund issue was solved, Yi Yao was in a good mood and asked about Yunchuang's situation.
Li Xiang shrugged: "The platform has cooperated with the Internet to come up with some new policies, and the entertainment anchors seem to have a great influence. By the way, didn't you know that Chen Lu is now also the leader of the entertainment anchor group?"
Yi Yao was stunned: "Chen Lu didn't tell me. This little Ni'er didn't even tell me such a big thing. I'll have to kill her someday."
Li Xiang was still surprised that Chen Lu didn't tell Yi Yao about her promotion. After all, he had known for a long time that Chen Lu and Yi Yao were close friends.
"It's okay, we've eaten so well that she's so hungry."
Yi Yao took out his mobile phone and took a photo of the meal. He saw that Chen Lu’s favorite braised prawns were on the table. Yi Yao deliberately took the photo of the braised prawns, and then posted it on Moments and deliberately @陈琦
Lu.
"Believe it or not, Chen Lu will definitely be here within half an hour." Yi Yao looked at Li Xiang with a proud look on his face.
Li Xiang smiled and watched as Yi Yao picked up the vegetables and put them on the plate in front of Yi Yao, "Let's eat first and see if you can guess right."
Chen Lu was having dinner with Mr. Wang at the same time. It was still the original five-star hotel and the original buffet on the fourth floor.
Half of the meal was already eaten, and Chen Lu had obviously lost her appetite.
Chen Lu knew that without the support of Mr. Wang's project, she would at best be an ordinary operator of Yunchuang.
Zhang Yunchuang appreciated her so much and asked her to concurrently serve as the leader of the entertainment anchor group. Mr. Wang must have contributed to it.
In addition, Mr. Wang, the operator of the Blue V account, also helped her a lot. Without this project, she would have no reason to bring Li Xiang into her project team.
Chen Lu should thank Mr. Wang regardless of circumstances, so this weekend Mr. Wang invited her to dinner, and Chen Lu did not refuse.
After dinner, Mr. Wang walked in front and entered the room as usual. Chen Lu followed Mr. Wang all the way. Although her back still looked as frail as before, the trembling before was gone.
When she walked to the door of the room, her cell phone rang. She subconsciously took it out and took a look at it. She saw that it was Yi Yao's friend circle and deliberately leaked her favorite braised prawns. Chen Lu didn't intend to pay attention to it.
But as soon as she turned off her phone, Chen Lu immediately unlocked it and looked at the Moments photo that Yi Yao sent.
Before, her attention was focused on the braised prawns, but this time she saw a men's handbag on the table. Chen Lu could tell at a glance that the handbag belonged to Li Xiang.
Although it was just a meal between friends, Chen Lu still felt great melancholy in her heart.
She knew that Li Xiang liked Yi Yao, and when she saw the two eating together, she had a bad association in her heart.
Mr. Wang was surprised. This time Chen Lu was very cooperative and moved very quickly. She came out of the shower in a short time.
In the past, most of them would stay in the room for more than two hours, but this time, after Chen Lu worked hard for less than half an hour, Mr. Wang had already started to get dressed.
"Are you in a hurry?" Mr. Wang seemed to understand Chen Lu's thoughts.
Chen Lu didn't raise her head or even respond to Mr. Wang's question. Instead, she said directly: "I'm going to take a shower. You can go first."
Mr. Wang felt a little confused, but he could also tell that Chen Lu seemed to be in a hurry to meet someone.
However, Mr. Wang didn't hesitate and followed Chen Lu's wishes and quickly left the hotel.
Although she was anxious, Chen Lu still took a shower before going to see Li Xiang. She didn't want to drag her dirty body to see the person she wanted to see the most.
In the hotel, Yi Yao and Li Xiang were still chatting about Yunchuang.
Li Xiang casually said that Yi Yao is now in charge of Mr. Wang's project. The sales volume is very good and there should be a lot of commissions.
Yi Yao didn't think much about it, and just replied: "Don't let the wealth flow to outsiders. It seems that I have to kill her well."
In Yi Yao's heart, Chen Lu will always be her best friend, but at this moment, Yi Yao has no idea why Chen Lu hasn't mentioned it to her before.
When Chen Lu arrived, the braised prawns had not been touched yet. Seeing Chen Lu coming, Yi Yao immediately laughed, "Well, I said Chen Lu will definitely come back. My beloved concubine, how can I possibly
Don’t understand?”
Yi Yao was in a good mood today and ordered two more bottles of beer. Chen Lu originally didn't want to drink in front of Li Xiang, but the awkwardness in her heart was self-evident and she didn't express it, so she just started drinking with Yi Yao.
The two of them drank until around twelve o'clock in the evening. At first, Li Xiang advised them not to drink too much, but later he simply asked the waiter for hangover soup.
Yi Yao's character is somewhat bold and uninhibited, but he also has a careful and cautious side. In Beijing, a city full of competition that awes young people, Yi Yao's transparency is indeed rare.
After all, in the eyes of many people, beautiful words such as simplicity and clarity have gradually come to mean lack of social experience or even stupidity.
Seeing Yi Yao and Chen Lu toasting and drinking without caring about their image, Li Xiang's eyes gradually became blurred.
The last time Chen Lu asked Li Xiang: "Do you like Yi Yao?" Li Xiang did not respond, because at that time Li Xiang himself was not sure, but now, Li Xiang's heart seems to be very clear.
The two of them were so drunk that Li Xiang could only take a taxi to take them back. Li wanted the waiter next to him to help them get into the car, but Chen Lu didn't know where she got the strength and plunged into Li Xiang's body.
In his arms, "You carry me into the car...you hug me..."
It was already one o'clock in the morning when they were sent back to Sihui's rental house. After they were sent upstairs to put them on the bed and covered with quilts, Li Xiang was already so tired that he was sweating.
Yi Yao and Chen Lu were already asleep. Li went to the kitchen and made some honey water and put it on their bedside. He also found hangover medicine and put it next to them.
After cleaning up everything and returning to the bedside, Li Xiang looked at Yi Yao who was already sleeping soundly. He looked at it silently for a long time and couldn't help but kiss Yi Yao on the forehead.
After getting up and turning off the lights, Li Xiang reluctantly left.
Chen Lu was not drunk, or she was just physically drunk, but her brain was still very clear.
When Li Xiang lowered his head and kissed Yi Yao's forehead, Chen Lu's heart suddenly felt like it was pierced by thousands of steel needles. She felt her heart twitching constantly.
Early the next morning, when Yi Yao woke up, Chen Lu had already left.
Chen Lu rarely prepared breakfast for Yi Yao, and she seemed to be leaving in a hurry.
Yi Yao didn't care at all. When he got up, he went to the kitchen to grab some food, and then went to the bathroom to wash up.
Seeing that her spare toothbrush and toothpaste were thrown into the trash can, Yi Yao didn't feel strange at all. He took out a new toothbrush and toothpaste cup from the locker and started washing.
At half past eight, Yi Yao went straight to the company. There were only two days left until the three-day delivery time. She had to go back to the company quickly to solve the problem.
Chen Lu went to find Lin Feifei.
Although neither of them wanted Yi Yao to go back to Yunchuang, for a long time, there was only a tacit understanding between them.
This time, Chen Lu made it clear to Lin Feifei directly.
"I know that you did everything before. You don't have to admit it, I know it." Chen Lu looked very strong as soon as she opened her mouth.
Lin Feifei just smiled: "You can say whatever you want. Anyway, if you want to report me, I have already done it. I won't wait until today. Tell me what conditions you have."
Compared with experience, Chen Lu was obviously no match for Lin Feifei. Just from Chen Lu's tone and emotion, Lin Feifei knew that Chen Lu was not here to blackmail her, but to negotiate terms with her.
"I only have two conditions," Chen Lu knew that she had been seen through by Lin Feifei, so she simply said: "I don't want Yi Yao to return to Yunchuang, so we can cooperate. If you want to return to the position of operations director, I can also help.
, but you have to agree to two conditions."
Lin Feifei raised her water glass and took a sip, then smiled and said, "Just say it."
Chen Lu: "I can help you return to the operations department, but you can't interfere with my projects, including Mr. Wang's future ones."
Lin Feifei knew that Chen Lu was interested in money and not much interested in power, so she nodded with a smile: "Okay. You continue."
Chen Lu hesitated for a moment, but continued: "I like Li Xiang, and I don't want Li Xiang to leave my project team in the future. I hope you can help me with this matter."
Lin Feifei suddenly laughed: "Things like feelings..."
Chen Lu raised her head and stared at Lin Feifei with a determined attitude: "Just tell me if you can help."
Lin Feifei could see that Chen Lu was not joking, so her attitude changed, she raised the water glass in her hand and replied: "Happy cooperation."
Chapter 50: Performance
Yi Yao went to the company early in the morning. When Meng Chen and the others arrived at the company, Yi Yao had already contacted more than a dozen users who had placed orders. Although the users were somewhat disappointed, they were eventually compensated with ten yuan of viewing coins. Most users
Still chose a refund.
Qin Mo was in charge of after-sales service. As soon as he entered the studio, he saw Yi Yao busy with thunderbolts. Qin Mo's gloomy expression instantly brightened.
Qin Mo knew that Yi Yao must have thought of a solution, so he went over to take a look and found that most users agreed to refund the money.
"Mr. Yi, where did you learn this? Why did you suddenly solve it?"
Qin Mo glanced at Meng Chen and Linlin who were preparing to broadcast live next to him, and deliberately lowered his voice.
Yi Yao rolled his eyes: "You talk so much nonsense, can you come over and help me? More than two hundred users need to communicate, and you point me to do it myself?"
Qin Mo stopped procrastinating, sat next to Yi Yao, turned on the computer, and started communicating with the user.
In one morning, the method of compensating Reading Coins did solve many problems, and most users agreed to refund. However, there were still a few "upright" users who insisted on not delivering the goods and then complained.
Qin Mo chatted heartily for a long time and was about to explode.
Seeing that a curse word was about to be uttered, Yi Yao quickly stopped him.
"What's wrong with you? If it weren't for the screen, would you have to fight with someone?" Yi Yao was helpless.
Qin Mo looked disdainful: "This is too much, what can I do if I try my best to talk nicely?"
Yi Yao hugged his arms and looked angry: "Don't you know these customers are family members? Is this how you usually treat your family members?"
Qin Mo disdainfully said, "I don't have a family, so I live on my own."
"You go to the clothing factory to buy goods. You are not needed." Yi Yao pushed Qin Mo away and started chatting with the customer.
Qin Mo has this kind of character. Feng Feng Huo Huo is most afraid of ink stains, but after-sales service is a grueling job. Yi Yao also feels that she didn't think carefully and shouldn't have left the after-sales work to Qin Mo in the first place.
Qin Mo went to the clothing factory to buy goods and met Xiaomi.
Qin Mo was a little surprised. She thought Xiaomi was just playing with Zhao Xinhua to get some money.
After all, fake socialites like Xiaomi often prey on Kaizi.
"What's going on with you? Don't tell me that you have real feelings?"
Xiaomi understood what Qin Mo meant and sighed before saying: "What do you think I am thinking? A while ago, a fake socialite who was in the circle was exposed. Now he is being chased by creditors all over the world. The group has been disbanded. Where can Kaizi return?"
So easy to catch.”
Qin Mo looked at Xiaomi with a puzzled look, and said as if interrogating: "You didn't tell the truth. Even if it's not easy to get involved in the fake socialite circle, you wouldn't go to a clothing factory to work as a laborer. I'm warning you that Zhao Xinhua has a wife."
, you should give up this thought as soon as possible."
Qin Mo suspected that Xiaomi wanted to get the upper hand, but he didn't want Xiaomi to laugh directly: "Qin Mo, we have known each other for a few years, you can't understand me so well. Zhao Xinhua, a greasy uncle in his forties, my taste
It’s not that heavy.”
"Then what do you want to do?" Qin Mo asked forcefully.
Xiaomi looked around and saw that Zhao Xinhua was not around, so she said carefully: "Those groups of celebrities were reported and disbanded, but we sisters have nothing to do. Now we are going to do some clothing business." At this point,
Xiaomi sighed: "You can't fish Kaizi forever, you have to have something to do."
The circle of celebrities is not easy to mix with. Xiaomi is planning to switch to the clothing business. Although Qin Mo is still a little suspicious, there is no other explanation at the moment.
When Qin Mo asked Xiaomi again what he wanted to do, Xiaomi refused to speak even to death: "Commercial secrets, okay, let me tell you whether we can still make money?"
Knowing that Xiaomi was not destroying other people's families, and Qin Mo's relationship with her was not very close at all, they were fair-weather friends at most, Qin Mo didn't bother to care.
After two days, Yi Yao personally went to battle and finally solved the refund issue.
Most of the users agreed to refund the money. There were also some loyal fans who did not want compensation from Yi Yao. A few were more difficult to deal with, and Yi Yao reluctantly raised the compensation price to 50 yuan.
However, in the end, four or five users still disagreed with the refund and insisted on making a complaint.
On the third day, Yimu received a fine notice from the reading platform. Because they did not deliver the goods as agreed, Yimu was fined 2,000 yuan.
This result is much better than Yi Yao expected. After all, the platform did not indicate that it would limit the account's traffic, and the live broadcast traffic on that day was normal. More importantly, Yiwi's reputation is still there, and it has not been affected by the shortage.
to the consumption experience of old customers.
Compared to the loss of reputation, this little money is obviously nothing.
In the blink of an eye, a month had passed since the account was operated. On the day at the end of the month, Qin Mo consciously did not get off work early. He waited until Meng Chen and the others finished the live broadcast and watched Yi Yao sitting next to the computer to settle accounts.
Several people are working hard to see how much they have harvested in a month, and the results are about to come out.
Yi Yao calculated very carefully. He invested more than 20,000 yuan in operating expenses for a month, and the labor salary commission was more than 30,000 yuan. The total number of live broadcast goods was more than 5,000 pieces, and the turnover was more than 500,000 yuan.
After deducting all costs, Yimo made a profit of 170,000 yuan in this month, which was only 30,000 yuan short of Yi Yaoding's profit target of 200,000 yuan.
Yi Yao was a little surprised. Although she roughly calculated the income every day, after all, the costs were uncontrollable, especially the operating expenses. During that period, in order to restore the account limit situation, Yi Yao almost spent more than a thousand every day for several days in a row.
operating expenses.
One hundred and seventy thousand, although for a large company like Yunchuang, the income from this kind of project is still very small, but for a new company that has just been established for two months, especially a small team of only five people, this money makes everyone
I saw... hope.
Due to family changes and work pressure, Yi Yao has not been so thoroughly happy for a long time. People who have hope will have a head and motivation.
This is like a person always moving forward in a fog. Even if the direction is right, anxiety will inevitably arise. But after a month of exploration, Yi Yao already has the pleasure of clearing the fog.
Qin Mo was also shocked when she saw the last number. She didn't know much about live streaming before, and she wasn't even interested in it. But the 170,000 yuan in front of her really frightened this playboy whose stepfather was not short of money.
One jump.
"Mr. Yi, so much money? Have we earned so much money?" Qin Mo looked very excited.
Yi Yao smiled: "This is all the result of all of us. Tonight, you are bleeding no matter what, so treat us to a good meal."
In the evening, Qin Mo specially booked a private room at a five-star hotel. Meng Chen, Linlin and Zhang Bin were all fresh graduates and had never been to a star hotel before. This time, it seemed a little strange to have dinner in a five-star hotel.
Not very comfortable with it.
One meal cost Qin Mo more than four thousand yuan, but Qin Mo didn't feel bad at all. She also knew that Yi Mo's ability to earn so much money had little to do with her. Yi Yao and Linlin's operations, Meng Chen's live broadcast,
Even including Zhang Bin's video clips, she is completely a soy sauce character.
Although on the surface Qin Mo is Yimo's boss, the ones who can really help Yimo become bigger and stronger are Yi Yao and these people in front of him.
As an anchor, Meng Chen has a profit share, plus the basic salary, he received 12,000 yuan in the first month. For a college student who has not yet graduated, this salary level has obviously exceeded Meng Chen's expectations.
Lin Lin received more than 9,000 yuan, and even Zhang Bin, who made the video, received more than 7,000 yuan in salary.
Before a few people went out, Li Qian was rushing to place orders and deliver goods. Several people were in a hurry to leave. Qin Mo simply left the key to Li Qian and asked him to remember to lock the door before leaving. The group of people went straight to the hotel.
After sorting out the orders and shipping them as usual, Li Qian finished his work and did not leave in a hurry. Instead, he quietly turned on the computer and saw a glimpse of the backend sales data.
Li Qian seemed a little excited and took out his mobile phone to make a call: "Boss, they sold more than 500,000 yuan a month."
The other party's voice was very familiar, and he sounded like a middle-aged man. Hearing Li Qian's report, the other party was obviously a little excited, but he still asked Li Qian: "How are you getting along with that Linlin recently?"
Li Qian sighed: "This person is not easy to get along with. I'm trying to find a way. Don't worry."
The other party was not in a hurry and hung up the phone after chatting for a few words. Then Li Qian received a transfer of 2,000 yuan with a message: It's done, I'll give you a share.