As the time slowly came to nine o'clock, the supermarket officially opened for business. Li Yuhang, the company's security director Yao Yunfei, and several company security personnel worked together with the police present to maintain order here.
In order to avoid internal crowding and unnecessary collisions, some restrictions have been placed on the flow of people entering.
Fortunately, today is Thursday and many people are at work, otherwise it would be even more crowded today.
In a supermarket of more than 1,200 square meters, fresh agricultural products occupy 50% of the area, electrical appliances and electronics also occupy 20%, and only 30% of the area is used for daily necessities and clothing products.
Most of the incoming customers flocked to the fresh produce area. The main reason they came here today was to see how the prices in the supermarket compared with those in the farmer's market.
A small number of customers came to the home appliances and electronics sales area, and they were all attracted by the services Li Yuxin described.
A woman in her fifties carefully looked at the price of a 21-inch Changhong color TV and found that it was a little cheaper than the city department store. Taking into account the discount and the package delivery service, she was able to save nearly 400 yuan, which gave her
I thought about buying it.
"Sister, just now your leader said that home appliances can be delivered, installed, and come with a warranty. What kind of services do you provide for this color TV?"
The salesperson immediately enthusiastically introduced: "嬢嬢(pronounced niang, the name for older women in Sichuan and Sichuan areas), the price of this Changhong 21-inch color TV is 3199. It's 10% off today. You only need 2879 to buy it.
Gone home.
Moreover, our store delivers the package to your door in the city, and the color TV is guaranteed to be replaced within seven days due to quality problems, and has a three-year warranty, so you don’t have to carry it hard and can use it with confidence.”
"Sister, my home is on the fifth floor, and it's on the other side of the dragon gate. Let me make it clear to you first. Then don't find any excuses like this to charge more."
"Ma'am, don't worry. Our company has specially prepared two vehicles and six delivery personnel to serve this purpose. Gantry belongs to the urban area, so it is naturally within our delivery range."
During the Spring Festival, she had been learning about the situation of color TVs everywhere. She knew that it was impossible to bargain on the price, and there was no room for bargaining in supermarkets, so she mostly asked about the service situation.
The advantage of Jianan Supermarket over other home appliance sales is door-to-door delivery. Her husband works in the workplace, and his health is not very good now. Their two children also live in Chengdu.
It's a bit laborious to move a 21-inch color TV home, especially if you have to go up to the fifth floor.
It was much more comfortable to buy here. He didn't need to find a car or ask for help. It would be delivered directly to his home. Therefore, without much hesitation, he decided to buy this color TV that she had been inspecting for a long time.
"Sister, what is your procedure? Do you pay after the goods arrive?"
"Honey, you can pay a deposit of 100 yuan first, and then write down your home address and your home phone number. We will deliver it to you in the afternoon, and you can pay then."
Under the guidance of salesperson Wang Lisa, the woman paid a deposit and filled in her home address and phone number. Then she went to the fresh produce area, intending to buy some vegetables on the way back and wait for them to be delivered to her door.
Today, because of the high-quality service, this woman was not the only one to buy home appliances at relatively low prices. In just three hours, Jianan Supermarket sold five color TVs, 13 black and white TVs, three refrigerators, and eight washing machines.
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Li Yuhang and others believe that sales will definitely be better this weekend, and those employees of enterprises and institutions and working-class people who are on vacation are the main buyers.
Although this place is good, the sales volume is far behind that of fresh agricultural products. I’m not afraid that the products here are expensive, but I can’t stand the large number of people buying there.
Compared with the farmer's market, the prices here are generally cheaper, and there are also many off-season vegetables. Coupled with the attraction of discounts, customers who enter here today will more or less buy some.
In the afternoon of that day, Li Yuhang personally drove his van as a delivery boy, and the customer he delivered was the first woman in her fifties to buy a 21-inch color TV.
He was accompanied by two delivery employees, the company's administrative manager Du Ningxue, and a reporter from Guocheng Daily.
How could Li Yuhang ignore the advertising effect of this era? This time, he is cooperating with Guocheng Daily and Guocheng TV Station to promote the high-quality services of Jianan Supermarket and establish a "good quality and low price, serving people's livelihood, and high-quality service" for Jianan Supermarket.
, reputation of quality assurance”.
This will also be the business philosophy of Jianan Supermarket. As long as these points are truly achieved, Jianan Supermarket will have strong vitality and competitiveness.
Arriving at the door of the address left by the customer, it was already 1:20 in the afternoon. Li Yuhang gently knocked on the door twice, and soon a woman opened the door.
Li Yuhang said with a smile: "Honey, we are the deliverymen of Jianan Supermarket. We have delivered the 21-inch Changhong color TV you ordered in our supermarket. You can see where you want to place it. Do you need us to help you debug it?"
?”
Chen Biqun originally thought that Jianan Supermarket would not deliver it to her until four or five o'clock in the afternoon, but she did not expect it to arrive so soon.
Listening to Li Yuhang's inquiry, she immediately said: "Please help us move the color TV to my bedroom. There is a TV cabinet over there. You can help me place it and test whether the color TV is normal."
Naturally, Li Yuhang was not needed in this regard. Under the command of Chen Biqun, the two deliverymen moved the color TV into his bedroom, unpacked the box, placed the color TV in the designated location, and plugged in the power to debug it.
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After confirming that it was correct, in the living room, Li Yuhang filled out the warranty card and the home appliance service number of Jianan Supermarket.
After Chen Bi** paid the payment and issued an invoice, the transaction was completed.
The reporter from Guocheng Daily then conducted a brief interview with him, focusing on the service aspect, which was also a highlighted focus this time.
“In the past, my family had to carry these large appliances back from the store themselves, which was very troublesome and tiring.
Now the prices at Jianan Supermarket are slightly lower than other stores, and they also provide door-to-door delivery, installation and after-sales warranty services, which was not available in the city before.
I am very satisfied with this purchase. I will also buy home appliances from Jianan Supermarket in the future.”
Li Yuhang said with a smile: "Thank you for your high praise for the service of our Jianan Supermarket. Our supermarket was established to serve the general public. As long as you are in need, our Jianan Supermarket employees are always willing to serve you."
When Li Yuhang's place was booming, the city department store was relatively deserted, and only the clothing area on the third floor was a bit popular.
Pu Xiaobo never expected that he would encounter such a difficult opponent in such a small place. Even if there was a discount and lottery, the home appliance section would also come with packages, installation packages and warranty. Even his company did not provide such support.
In these inland places, there are currently not many private access to large-scale stores, so they are a bit of a bully in some aspects, and many supporting services are not very good. This approach of Jianan Supermarket is bound to make some companies make changes.