Fang Zhuo's time in the capital was much longer than planned.
But the workload has not increased much.
His main energy is still invested in Tesco's big promotion activities.
This time, in addition to testing Tesco's ability to digest traffic, it also needs to face offline cooperation with several home appliance chains. Although there is a common opponent like Gome, there is also considerable competition between Suning, Five Star, and Yongle.
.
How Tesco can graft orders and fully protect the rights and interests of consumers is something that needs to be taken seriously.
Otherwise, once the after-sales service for a large item such as electrical appliances is chaotic, it will greatly damage the reputation of the website.
Suppose that a consumer finally mustered up the courage to purchase a TV from the online Tesco mall. Then something went wrong and he needed after-sales service. However, because Tesco transferred the order to Suning, he faced multiple after-sales procedures.
It may keep him away from online shopping.
If Suning's after-sales service does not provide a good experience, the consumer will most likely charge the account to Tesco. After all, he bought the thing from Tesco.
Therefore, in order to cope with this Double Eleven, Tesco has specially set up an after-sales team to coordinate this issue.
However, nothing has happened yet. In addition to prevention, Tesco is also trying to bypass Suning, Five Star, and Yongle and directly work with manufacturers to solve this problem.
The goods do not come from my channel, but if you, the manufacturer, repair and replace your own products first, it is also a way to maintain your own reputation.
Simplifying the process to solve the problem is not easy for Tesco due to its existing size, but for its own sake, it is worth putting in more effort.
In early September, for nearly two weeks, Fang Zhuo has been quietly nestling in Beijing. On the one hand, he continued to mobilize troops for Tesco's Double Eleven event, and on the other hand, he also personally talked with manufacturers about one-stop cooperation.
The title of Mainland's richest man is as useful as ever. Regarding after-sales issues, although manufacturers are generally more willing to follow the established track, Fang Zhuo is reluctant to deal with them in a concentrated manner first and then make separate calculations.
On Tuesday, the 13th, Zhang Hongli from Deutsche Bank came to the door.
He has dealt with Mr. Fang several times and knows how to communicate. He gets straight to the point: "Mr. Fang, have you done anything to feel sorry for me?"
Fang Zhuo replied calmly: "Yes, how did you find out?"
Zhang Hongli: "?"
He stared at Mr. Fang, always feeling that the person in front of him exceeded his lower limit of expectations time and time again.
"President Wu never mentioned the matter of looking for me again, and the ICBC side also stopped. You, Mr. Fang, stayed quietly in the capital, as if we had never met, as if we had never had a drink together.
liquor."
"It seems like something is fishy."
Zhang Hongli is relatively sensitive to things, and based on his general understanding of the other party, he can't help but suspect that something happened, or something that was caused by Mr. Fang.
"Oh, that's it." Fang Zhuo nodded, and did not hide it from Mr. Zhang who came over, and asked directly, "Just one question, Mr. Zhang, can you control Deutsche Bank's actions on ICBC stocks? In the next year?
Two years? Three years?”
Zhang Hongli is a smart man. When he heard this question, he understood the underlying logic and said: "ICBC is worried about Goldman Sachs, Allianz, and American Express. Now that you are the president and we are at Deutsche Bank, are they still worried?"
"The main thing is that I'm worried." Fang Zhuo didn't hide it, "Everyone's money is money, and Deutsche Bank is also a giant. This time, although it can't get a big share, if Deutsche Bank is willing to get on board, then let's go together. If not,
Then we’ll cooperate next time.”
Zhang Hongli's thoughts wandered for a few seconds before he smiled bitterly and said: "Mr. Fang, you are too vigilant. If ICBC wants to be listed, what it has to do is capitalize its operation. After its listing, its shares will circulate freely, and the price will be high and it will be profitable.
It's normal to sell, this is a normal investment behavior, shouldn't you sell if the price is high, but only hold on if the price is low?"
Fang Zhuo spread his hands and said: "Isn't this the reason why the leaders of ICBC came to me? I don't have to pursue the highest profits like Goldman Sachs and Deutsche Bank. Even if this profit may harm ICBC itself, I just have something similar."
They will ventilate the situation first and consider factors other than profit.
These are our own people.
Zhang Hongli felt a little calmer because of this vivid comparison.
He thought over and over again, even if Deutsche Bank did not take a big share as originally planned, it would be better than not getting any at all.
Zhang Hongli looked displeased: "Mr. Fang, if you think so, just tell me directly. If I don't come and ask, wouldn't it be okay for you to confide in me?"
Fang Zhuo reminded: "Mr. Zhang, do you have a bad memory? After meeting with the leader that day, I told you on the phone that Deutsche Bank drank soup, did you forget?"
Zhang Hongli: "..."
That tone of voice sounded like a joke! Who the hell could take it seriously!
He shook his head repeatedly: "Mr. Fang, Mr. Fang, and President Wu were all introduced by me. What you are doing is unreasonable, really unreasonable. If you do this, this is the end of our relationship."
Deyin drank the soup, but he didn't get the respect he deserved from Mr. Fang. If you want to do that, you have to make it clear. Can you still cry, make trouble, and hang yourself?
Zhang Hongli believes that Mr. Fang should at least give him a soft word. According to his understanding, Mr. Fang can also say soft words. He is not the kind of person who is particularly shameless.
Fang Zhuo glanced at Mr. Zhang, thinking about his resume and his origin, and reached for the car keys on the table and threw them over: "Mr. Zhang, I gave them to you. I apologize."
Zhang Hongli took the key, which was a Rolls-Royce car key.
He couldn't laugh or cry: "Mr. Fang, you are very generous. This is Zhang Chaoyang's gift to you."
"He can give it to me, why can't I give it to you?" Fang Zhuo shrugged indifferently, "You can have it if you want it, but if you don't want it, I'll give it to you."
Zhang Hongli looked at the indifferent person in front of him and found that he really didn't care...
Even if you borrow flowers to offer to Buddha, they are still real flowers.
Zhang Hongli felt that if he were to put himself in his shoes, it would be difficult for him to give up a car of this level just because of a few half-truths and half-false accusations.
Mr. Fang is Mr. Fang.
These rich people are simply not human beings, as is Mr. Fang, and so is Mr. Zhang from Sohu.
"Okay, Mr. Fang, I also want to try what it feels like to drive a Rolls-Royce." Zhang Hongli no longer hesitated and decided to accept it.
Fang Zhuo said kindly: "Mr. Zhang, if I were you, I would say that I also try what it feels like to ride in a Rolls-Royce."
Zhang Hongli ignored the gap in this sentence and had already forgiven Mr. Fang. He also asked one more question: "I will drive the car away. Where is the car you use in the capital?"
"Zhang Chaoyang has made appointments with me several times. I will go to his place tonight to have a look." Fang Zhuo said thoughtfully, "For reference, what kind of car does he drive now without Rolls-Royce?"
Zhang Hongli looked at Mr. Fang thoughtfully and thoughtfully.
This chapter has been completed!