Wang Yi comes on stage.
In front of her, stood a group of men and women. The scene was very realistic. Wang Yi was thinking that this shouldn't be a simulated scene, it was too real, because there was a middle-aged woman in front of her who was crying like a woman.
Her husband died.
They are holding the hospital accountable.
The body is even placed in the morgue.
This kind of scene would be a headache for doctors, let alone nurses.
Are there still few medical injuries in hospitals now?
The situation today is not optimistic. The thirteen men are fierce and do not look like reasonable people.
Wang Yi did not intervene immediately, but still understood the situation.
This is a necessary step.
If you rush in to mediate without understanding the situation, you will be in trouble once others find your weakness, and your chances of turning around will be slim.
However, you must understand the situation quickly and grasp the main points. As for the details, forget it. Will you still discuss the details with others?
Grasp the main contradiction, and then ignore the others. Adjust conflicts and resolve disputes, and never talk about details with others. If you get in, you won't be able to get out, and you will die in the details.
This is a lesson learned from many disputes that cannot be resolved or fail in the end.
On this point, Liu Muqiao told Wang Yi the principle and also told her the key to resolving the dispute.
She must win.
If you resolve the dispute in the shortest time and at the lowest cost, your score will be high.
Wang Yi spent a few minutes understanding the situation, and another ten minutes to understand the opponent's camp.
This is also very important. Who you are dealing with, who you are negotiating with, who the other party’s general is, who is the white face, and who is the red face. You must understand clearly before making adjustments.
Targeted.
First, find out the details of the person, negotiate, and resolve the dispute, which is already half the battle.
Wang Yi caught a man in red clothes.
This man has triangular eyes, is lean, and is less than 1.6 meters tall.
"Let's talk." Wang Yi said.
"Us? Why us?" said the man in red.
"I am a representative of the hospital. You should be the key person on the patient's side. You should understand the law, and you should understand the entire illness. You should also know whether it is a medical dispute. I don't think you understand.
You should know the consequences of staying like this. So, I hope to talk to you. I have identified you, and if something happens, I will tell you clearly that you will not be able to escape the involvement. Of course, I believe you are reasonable."
Wang Yi is aggressive when he goes up.
And no one except the man in red heard these words.
"Are you ready?"
Wang Yi doesn’t waste a minute.
"You are mistaken. I am not a family member, let alone their relative. I am just a bystander." The man in red denied.
Huh?
What a master!
Wang Yi frowned slightly.
"Okay, since you deny that you are related to the patient, I will talk to their relatives. However, I want to tell you clearly that you must leave here, let alone give them advice. If you help them, I will sue you.
Medical troubles. Medical troubles, you know. It’s up to you to decide whether to advance or retreat."
Wang Yi made a sharp showdown.
At this time, you need to show your cards, otherwise you will enter the magic circle of testing each other, which is very time-consuming.
The man in red hesitated.
He is indeed the chief planner of the dispute and the one who controls the rhythm.
According to his plan, the entire dispute will take one and a half days, that is, from now until 12 o'clock tomorrow night.
In the middle, launch 4 to 6 attack waves, and other times just drag.
Slowly delay, make the opponent tired and irritated, make several feint attacks, and finally attack in full.
This is the strategy.
The one who attacks relentlessly from the very beginning will definitely lose.
In this regard, hospitals are relatively experienced.
However, the man in red was a little anxious today. He felt that the woman in front of him was a master.
He has met the people in charge of handling disputes in many hospitals, and he is considered a battle-hardened person. As a rule, hospitals adopt killing tactics. They take their time and slowly wear down the opponent's energy.
However, it was different today. They immediately grasped the key and defeated the enemy directly.
In chess, two kings cannot face each other.
Now, people are directly attacking the Chinese army.
What to do?
He is asking himself.
People have already identified themselves. Should we talk about it or not?
When talking, all my plans are useless and I can only continue the conversation at the pace of the other party.
If he doesn’t talk about it, then he must quit.
Escape from battle is a taboo in the world.
He is a professional medical doctor. On the hidden front, they earn a living. This bowl of rice is not delicious and the risk is very high.
They didn’t say to call the police, which means they didn’t want to cut off their own financial resources.
If you withdraw, you can no longer withdraw. If you withdraw, people will call the police, cause medical trouble, and all past cases will be brought out, and you will be jailed for a few years.
The man in red is a smart man.
He has been caught by Wang Yi and must help her.
The key now is that he must stand on Wang Yi's side and resolve this dispute as soon as possible.
This is the secret key Liu Muqiao gave to Wang Yi.
It worked.
As a master-level psychology expert, Liu Miqiao guessed the intention of the teacher who set the question.
Wang Yi keenly grasped the key points.
"What, you're back? Do you have any idea about how to deal with it?" Wang Yi came back, returned to the conference room, and the referee asked her.
"It's almost over." Wang Yi said.
The man in red clothes returned to the patient's side and mobilized so that the patient could retreat.
This is his only choice today. If he meets a master, if he continues to fight, he may go to jail.
The referee was surprised.
"Only 30 minutes!" the referee exclaimed.
30 minutes, so to speak, the game hasn’t even started yet, and you’re about to end it?
"I estimate it will take another 30 minutes."
Wang Yi also knew that the settlement of the dispute was not completely over, and the man in red's ability to control the situation was still unknown, so she made time more generous.
"Thirty minutes is also an incredible speed." The referee had to say a word of praise in violation of the rules.
"Hey, maybe I'm lucky." Wang Yi said modestly.
"What's your bottom line for preparation?" Speed is one aspect, accounting for 50 points, and bidding also accounts for 50 points.
Speed and saving money are two principles for handling disputes. Sometimes the latter takes precedence, and sometimes the other way around, the former takes precedence.
This mainly depends on how big your responsibility is.
"My bottom line is 10,000 yuan."
Wang Yi did not intend to get rid of any money. When a person dies, the cause of death is the disease itself, but there are still deficiencies in the medical care process. These deficiencies are the basis for the patient's price. They offer 900,000.
"10,000?" The referee was a little unbelievable.
According to convention, in theory, this kind of dispute can be handled without assistance, but in actual handling, even if it is court mediation, it will cost 50,000 to 100,000.
Therefore, if you bid 50,000, you can give full marks.
This chapter has been completed!